Update Failure

Discus and support Update Failure in XBoX Games and Apps to solve the problem; Dear Microsoft Community, I was in the middle of updating a game when the download stopped and took me to a screen with the status code:... Discussion in 'XBoX Games and Apps' started by Mango_Smoothie, May 12, 2020.

  1. Mango_Smoothie
    Mango_Smoothie Guest

    Update Failure


    Dear Microsoft Community,

    I was in the middle of updating a game when the download stopped and took me to a screen with the status code: 4497-0000-D080-0200-8015-000A. The screen stated that there had been an issue involved updating the game. I dont know how to continue from
    this and am l asking for your help on how to resolve the issue. I understand if i don't get a response immediately since we're going through some tough times with Covid-19.

    - Sincerely,

    A Fellow User

    :)
     
    Mango_Smoothie, May 12, 2020
    #1
  2. IceStorm III Win User

    March Xbox update bricked (RROD) my Xbox

    [quote user="brandiesel1"]^^ So are you saying that the updates cause the subsystem failure which in turn bricks the console?[/quote]The updates expose failure of an update subsystem component. They do not cause the failure. If you have a console that is
    offline between several update cycles and the flash memory goes bad during that offline period, ANY update would cause a failure, not just a specific update.
  3. HomegrownSilky Win User

    My hard drive that was working fine before is now "unformatted"

    Your console asked for an update because the hard drive failed and it could not read the previous install of the update. It's not the update that causes the failure but rather the failure causes the need for an update.
  4. Zach Roth Win User

    Stats an rank reset

  5. skillfull monk Win User

    update failure

    ok microsoft said that the disc drive is constantlly running even if there is nothing in it they will fix it if you send it in
  6. Mister Fitzer Win User

    update failure

    If you have not modified your console in any way, nor have you had an unauthorized repair, then please call 800-4MY-XBOX to discuss the issue with a phone agent.
Thema:

Update Failure

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