Update broke Xbox 26/08/2021

Discus and support Update broke Xbox 26/08/2021 in XBoX on Consoles to solve the problem; I left the Xbox to install the latest update and came back to find a black screen that won’t go off. I’ve tried turning the Xbox on and off, turning... Discussion in 'XBoX on Consoles' started by Evermore3872, Nov 5, 2021.

  1. Evermore3872
    Evermore3872 Guest

    Update broke Xbox 26/08/2021


    I left the Xbox to install the latest update and came back to find a black screen that won’t go off. I’ve tried turning the Xbox on and off, turning the power off at the wall and unplugging it and have messed around with all the useless suggestions given by the Xbox Virtual Chat.

    No matter what I do I can’t get off the black screen. Even the pressing the eject and sync buttons thing stays on a black screen. Does anyone have any suggestions for how to fix this as I can’t even do a factory settings reset and I’m guessing Microsoft releasing a patch to fix this screw up won’t do a thing as I can’t see anything to know that it needs installing?

    :)
     
    Evermore3872, Nov 5, 2021
    #1
  2. XBF Houmaidi O Win User

    Update broke Xbox 26/08/2021

    Hello @Evermore3872! I hope you're doing great today!

    I'm sorry for the inconvenience this situation is causing you. Here's a solution for the black screen. Please give it a try and let us know how it goes!

    You can reset your console using the Xbox Start-up Trouble-shooter. To bring up the Xbox Start-up Trouble-shooter, follow these steps:

    1. Power off your console, and then unplug the mains lead to ensure that the console is completely powered off.
    2. Wait 30 seconds, and then plug the mains lead back in.
    3. Press and hold the Pair button and the Eject button on the console, and then press the Xbox button on the console.

      (Note The Xbox Series S and the Xbox One S All-Digital Edition do not have Eject buttons. You can bring up the Xbox Start-up Trouble-shooter on these consoles by holding only the Pair button (steps 3 & 4) and then pressing the Xbox button)
    4. Continue holding the Pair and Eject buttons for 10-15 seconds.
    5. Listen for two “power-up” tones a couple of seconds apart. You can release the Pair and Eject buttons after the second power-up tone.
    6. The console should power up and take you directly to the Xbox Start-up Trouble-shooter.
    To reset your console from the Xbox Start-up Trouble-shooter, use the D-pad and A button on your controller to select Reset this Xbox. When prompted, select Keep games and apps. This option will reset the OS and delete all potentially corrupted data without deleting your games or apps.

    Make sure to keep us updated!

    I hope this helps you out!
  3. MateusFontana Win User

    Update broke Xbox 26/08/2021

    Hello, how are you? My name is Mateus. I'm an Independent Advisor and I'll be glad to help you today.

    First, welcome to the Xbox community. I'm sorry you're having this problem.

    Please try the solutions below.

    Solution 1:

    1. Turn off Xbox One.

    2. Unplug power.

    3. Plug the power back to Xbox One 30 seconds later.

    4. Press and hold Bind and Eject at the same time (don't release).

    5. Press and release the Power button, and then you will hear the startup chime.

    6. When you hear the second startup chime, you can release the bind and eject buttons.

    7. Select Reset this Xbox on the screen.

    8. Select Keep games and apps.

    Solution 2:

    Try updating your console offline, instructions on how to do this are contained in the official Microsoft article below.

    https://support.xbox.com/en-US/help/hardware-ne...

    *Please let us know if this works.
  4. morpheus2n2 Win User
  5. AaronJenkins2 Win User

    *Outages*

    2/26/2021 Microsoft Xbox stocks plummet, crashing the market

    GG
  6. x iKrAcKeR x Win User

    beta site not working need an invite to the beta forum

    The website is down for maintenance until 08/26/13.
Thema:

Update broke Xbox 26/08/2021

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