Unsure of when points will be deposited

I redeemed 2 sets of 10,000 credits from the Vault on the 23rd of last month and I'm curious as to when the points will be transferred to my account? The typical deposits are on the 15th and 30th but February only has 28 days and I don't see the request
early button, so I don't know how long to wait for the points.

:)

 

Rewards points

I haven't had any rewards points deposited into my Xbox account, im currently sitting on 16,686 pending points. The 5,000 deposit bar is full, 5,260 points but none have deposited. I'm in the preview program and am unsure that could be part of the problem.
if you could please email me as its easiest to communicate with or message me on my console, is my gamer tag, Travis Reed

 

When will my points be deposited?

Hello TennVols73,

After reviewing your account, it appears that you are currently being affected by a known database issue which is interfering with the information on your account. What is happening is that your billable account information is being incorrectly communicated
to our servers. Since this data is necessary to determine where to place your deposit, the process is aborted. Since this issue is currently being caused by a secure database not under our control, we have escalated the problem and it is currently being worked
on by another team. At the current point in time, they have not yet provided us with an approximate solution date. We apologize for the inconvenience.

 

Hello MALIFO,

From the FAQ on Vault Credits:

I claimed Rewards Credits from the vault. When will I receive them?

If you claim Rewards Credits from the MyVIP Vault, they should appear as pending in your account within 96 hours. Once they are pending in your account, the normal deposit process kicks in. Generally if you have over 5,000 Rewards Credits pending in your
account in the first half of any given month, that amount will be converted to your local currency and deposited into your Microsoft account on or around the 30th of that same month. If the Credits show as pending in the second half of the month, that amount
will be deposited into your Microsoft account on or around the 15th of the next month.

Please note you need at least 5,000 Rewards Credits pending to automatically trigger a deposit, though you can request a deposit for the next scheduled date as long as you have 1,000 Credits pending. Also, if you have ongoing issues with us depositing
into your account, such as your account not matching up with your billing location, you might want to consider choosing a different prize from the vault, as we won’t be able to deliver your Rewards Credits until the deposit issue is resolved.