Unresponsive Netflix app

MRKARIZMA64 · Feb 3, 2017

Netflix won't load have uninstalled and reinstalled it but just won't load was working perfectly few days ago. No error code being shown anywhere and surprise surprise can't get a hold of support team

:)

sunnysean74 · Feb 3, 2017

Machinima Application Issues

App loads slowly if it does at all. Freezes and becomes unresponsive at times videos stop playing and will not resume. This is the only app that does this. No help avable online so I'll just delete the flawed app.

GinTonicLime · Feb 3, 2017

Xbox One dashboard unresponsive or behaving strangely

PS: I left out an important detail: The unresponsive state happens right after a cold reboot. Once it becomes responsive, it stays that way unless something happens to an app. For example, once the Amazon Instant Video app locked up and then the UI was
in the unresponsive state. However, usually it is right after boot, though not 100% of the time either. Reminds me of early windows...

Sluggage · Feb 4, 2017

Are you enrolled on the Xbox Alpha dashboard for the Xbox One? Alpha users are experiencing multiple issues with various apps. Clearing the save data on a few other apps that won't launch sometimes fixes this problem if you aren't enrolled in any dashboard previews.

There is also a problem with the 360 version of the Netflix app recently, although I'm not sure what is causing it. You can try clearing the cache on the internal HDD as well - this solves many problems with apps failing to launch on 360.

Sluggage

Are you enrolled on the Xbox Alpha dashboard for the Xbox One? Alpha users are experiencing multiple issues with various apps. Clearing the save data on a few other apps that won't launch sometimes fixes this problem if you aren't enrolled in any dashboard previews.

There is also a problem with the 360 version of the Netflix app recently, although I'm not sure what is causing it. You can try clearing the cache on the internal HDD as well - this solves many problems with apps failing to launch on 360.

onyxishere

Please try holding the power button on the console for 10 seconds until it shuts down then unplug everything for 5 minutes. That should fix the issue.

LiWalks21

Hello Dark Unicycle,

I have tried resetting and I am trying to reload the app but it seems to be unresponsive. Earlier on I dragged everything from C: TO D: which took a while and then deleted what I had on C:. I am worried that I have messed up somewhere for the app to be unresponsive.

Thanks Dude

JONARICH

I'm having the same issue right now.

psychostepho310

I have the exact same problem, especially with Netflix. They also work fine on my computer but then on the Xbox One Hulu sometimes doesn't load any videos, on Netflix it'll load them, but more than half of the time it gets choppy: the screen freezes while
the audio keeps going. I exit and go back in, sometimes an hour later, and it still happens making the app basically unusable!

Unresponsive Netflix app