Unreliable Internet Connection

Discus and support Unreliable Internet Connection in XBoX on Consoles to solve the problem; Hi, after having an Xbox one for 4 years and using a reliable and strong wired connection via a broadband extender I have recently been encountering... Discussion in 'XBoX on Consoles' started by HarryCronshaw, Dec 16, 2019.

  1. HarryCronshaw
    HarryCronshaw Guest

    Unreliable Internet Connection


    Hi, after having an Xbox one for 4 years and using a reliable and strong wired connection via a broadband extender I have recently been encountering issues. When I start up my xbox more times than not I cannot connect to the internet and even after doing
    all of the troubleshooting processes it still wont connect.

    I have changed the ports from my router and contacted my internet provider and asked for there help which did not help...

    Really stuck and not sure what to do next any ideas/help will be greatly apprectiated,

    Many thanks.

    :)
     
    HarryCronshaw, Dec 16, 2019
    #1
  2. HarryCronshaw Win User

    Unreliable Internet Connection

    Hi, I have tried all of the troubleshooting points I am pretty sure, when I get a chance to test I will connect my laptop via the ethernet cable.

    I can connect wirelessly to the router but this is the other side of the house so provides a poor connection hence the extender however I cannot connect to the extender wireslessly or via cable.

    Many thanks for a quick response and ill let you know if it works when I get the chance to test :)
  3. AquarrzSudnnym Win User

    Unreliable Internet Connection

    How old is your gateway/router/modem (network hardware)?

    Replacing old gateway, (4yr old), solved many issues I was having with connection, updates, chats, MP games etc.

    I was able to connect OK, but every now and then I would have issues, and as it turned out it was my gateway, not my XB1X.
  4. AngelObullets Win User

    Unreliable Internet Connection

    Hi there HarryCronshaw

    I've had issues like that before with my previous ISP due to router updates closing ports during an update and stuff like that during 360 days it sometimes stopped or slowed down my connection so had to switch to a different provider which helped alot for
    me. I would have to ask you to of course double check all connections including replacing some of the Ethernet cables as well to make sure there isn't a problem with wiring before switching ISP though as well as checking port forwarding priority.
  5. HarryCronshaw Win User

    Unreliable Internet Connection

    Hi thanks for the reply,

    Unfortunately none of this has worked.

    I know that wiring is fine because when it does work on a infrequent basis I stay connected with a strong connection. the issue it getting a connection in the first place
  6. HarryCronshaw Win User

    Unreliable Internet Connection

    tried this and only works 1 in 4 id say, really not sure what the issue is as when I am eventually connected its fine. By repair do you mean something is wrong internally in the Xbox?
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Unreliable Internet Connection

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