Unrecoverable Error Code 0x80a4001a When Signing Into Xbox Live

Hi Regenia,

Thank you for posting in Microsoft Xbox Community. I'm sorry to hear that you're having issues logging in to your Xbox. I understand that the error code that you are receiving is 0x80a4001a. This might mean that your account credentials have become corrupted.

To resolve your issue, delete your account from your console through these steps:

Go to System > Settings > Account > Remove accounts.

Choose the account that you want to remove and select Remove.

Select Sign-in, and then add your account again and enter your password.

Note: If you select Lock it down, you're likely to encounter the issue again.

Regards,

Alvaro

Hiya Adelino,

Thank you for contacting forum support!

I do understand your frustration and concern, but there is currently an
Xbox live service alert that will be affecting Purchase and Content Usage.



Feel free to check out our service page for more information. Also, there is a green button to keep you notified about the situation, so click on it and you will be notified when it will be resolved.

In regards to the error "0x80a4001a" I have found a link for more troubleshooting steps.

Error 0x80a4001a occurs when you’re prompted for your password

Hope this helps.

Hiya Christina!

Thank you for contacting forum support! ヽ(●´∀｀●)ﾉ

There is currently an
Xbox live service alert that will be affecting
Purchase and Content Usage.



In regards to the error "0x80a4001a" I have found a link for more troubleshooting steps.

Error 0x80a4001a occurs when you’re
prompted for your password (Telling you to remove the account and re-add it)

Feel free to check out our service page for more information. Also, there is a green button to keep you notified about the situation, so click on it and you will be notified when it will be resolved.

Hope this helps.

Hiya Tigerken,

Thank you for contacting forum support! ヽ(●´∀｀●)ﾉ

There is currently an
Xbox live service alert that will be affecting
Purchase and Content Usage.



In regards to the error "0x80a4001a" I have found a link for more troubleshooting steps.

Error 0x80a4001a occurs when you’re
prompted for your password (Telling you to remove the account and re-add it)

Feel free to check out our service page for more information. Also, there is a green button to keep you notified about the situation, so click on it and you will be notified when it will be resolved.

Hope this helps.

Hiya Comanon,

Thank you for contacting forum support! ヽ(●´∀｀●)ﾉ

I do understand your frustration and concern, but there is currently an

Xbox live service alert that will be affecting
Purchase and Content Usage.



In regards to the error "0x80a4001a" I have found a link for more troubleshooting steps.

Error 0x80a4001a occurs when you’re
prompted for your password (Telling you to remove the account and re-add it)

Feel free to check out our service page for more information. Also, there is a green button to keep you notified about the situation, so click on it and you will be notified when it will be resolved.

Hope this helps.