UNO crashing

Mario car, uno, Crash Team Racing

You can try these procedures:

Deleting profile:

It's easy to remove a Microsoft account from your Xbox One console as you don't need to sign in. See how:

Press the Xbox  button to open the dashboard.

Select System > Settings > Account > Remove Accounts.

Select the account to be removed, then select Remove to confirm.

When finished, select Close.

Clearing the cache:

Turn off your xbox, remove the power supply/cable from the socket and leave it like that for 2 minutes, then you can turn it on.

adding account:

You can add your Microsoft account to any Xbox One console. Here's how:

Press the Xbox  button to open the dashboard.

Select your gamer image in the top left corner of the screen, scroll down and select Add New.

Enter the email address of the Microsoft account you want to add and select Enter.

Important Do not select Get a new account unless you want to. By selecting this option, you will create a new Microsoft account. If you've forgotten the email address associated with your Microsoft account, see the Lost Account Solution.

Enter the password for the Microsoft account you want to add and select Enter.

Read the Microsoft Service Agreement and Privacy Policy and select I accept.

Follow the steps to configure Sign-in and Security Options to add your Microsoft account to your Xbox One console.

if it doesn't work try this:

https://support.xbox.com/en-us/help/hardware-ne...

Just wanted to add to this reply....

Deleting the local account will not work. Deleting the local and cloud saves will not work. It has something to do with a legacy account and this game. If I try to play this with my legacy account (which is a very old account connected to Ubisoft Connect) it crashes after pressing A to start. Sound freezes for about 5 secs and then it boots out of the game. Even through the same account playing directly with Ubisoft Games program PC, it crashes. If I use another Xbox account that is new or not a legacy, it works just fine but of course you want the original one so you can earn all achievements. Super sad since I have Xbox Game Pass Ultimate and when I remote play to my home system, you can ONLY use the account that is the master GPU account and then it crashes. Dumb. This has been an issue for almost 1.5yrs or so now. It all started after the update with Immortals Fenyx Rising update-addon, Jan 2021 or so. DO not format your Xbox or remove your accounts because it is just a waste of time that is always offered by people.

Work a round option

Thank you for contact us! I'm Anderson, an Independent Consultant and a Microsoft user like you.

good morning

Does the problem occur on xbox or pc?

have you seen the basic prerequisites if it is on pc?

To refund the product just follow the link if you want:

https://support.xbox.com/en-us/help/subscriptio...

Hey did this work? I bought ultimate yesterday too and I ran it today and let me hit A but it immediately crashed. I tried uninstalling and reinstalling and resetting my Xbox but it's not working.