unlink my game to xbox application on windows 10

Hey there Alberto!

Sorry to hear that you're dealing with this difficulty with Modern Combat 5.

Seeing as this is a 3rd party mobile game, it would be best for you to go ahead and contact the game's developer
Gameloft directly for possible steps on how to do this properly.

Hope this information was helpful.

Thanks!

I try to unlink the game Modern combat 5 from the xbox account because makes conflict with my facebook account in the game. I make right click on the games list but the option of unlink the game not appear. And the game have not the option for unlink the
xbox account

Whe I open the game take the xbox account information and show an account without progress and new that should play from the beginning, so I must enter the facebook account to recover my game account and all the progress I should have, but if I close the
game the account of xbox again changes the account of the game. I need to unlink this game from xbox before I lose progress and only use the facebook link

Hi there Alberto,

Thanks for the reply. I'm sorry to hear about the issue with removing a game from the Xbox App on the Windows 10 PC.

To help clarify:

• Are you trying to remove a game from your PC? or Information on your Account?

Here are two steps we recommend to help isolate system issues:

Method 1erform a clean boot,
this helps eliminate software conflicts that occur when you install a program or an update or when you run a program in Windows 10. Here is the
link on
how to perform a clean boot.

Method 2:
Here is a
link
on how to download Apps Troubleshooter.



Have you tried to uninstall/re-install the Xbox App?

Let us
know the results

Hello Alberto,

Thanks for coming to the forums with your question. What is the game or application you are trying to unlink from? Any additional information you can provide will help.

Thanks,

Brad

previously I went to my games in the xbox application and with the right click the option "unlink this game" appeared that now does not appear. According to gameloft's customer service, the way to unlink the application is from the xbox application since
the game looks for information and logging out or logging in with a different account is not effective apart from the fact that I do not want to change the start account of my pc session .

The current solution for this situation is the procedure on this link

https://support.xbox.com/es-CR/xbox-on-windows/gaming-on-windows/manage-my-games-list

"Cómo eliminar un juego o programa de la lista Mis juegos"

"How to remove a game or program from the My Games list"

that procedure can not be applied since the option is not available