UnkownInternalFailue error message

Discus and support UnkownInternalFailue error message in XBoX on Windows to solve the problem; Hello, whether i want to redeem a Code,check my shopping cart or create an Xbox account. I get the Error message "UnknownInternalFailure" or... Discussion in 'XBoX on Windows' started by Sinan0801, May 9, 2020.

  1. Sinan0801
    Sinan0801 Guest

    UnkownInternalFailue error message


    Hello,

    whether i want to redeem a Code,check my shopping cart or create an Xbox account. I get the Error message "UnknownInternalFailure" or "PUB-UnknownInternalFailure". I cant
    seem to fix it. It happens when I use the Microsoft store on browser and when I use the PC app.For example I want to redeem a gamecode and it wont work. even my shopping cart doesn't load and I get the same error. I also run the troubleshooting tool and nothing
    is wrong.

    :)
     
    Sinan0801, May 9, 2020
    #1
  2. Onyx Is Here Win User

    UnkownInternalFailue error message

    Sorry to hear it. Please log in to
    https://account.microsoft.com     and make sure your billing info is correct and up to date and you have no amount owing on your account
  3. Sinan0801 Win User

    UnkownInternalFailue error message

    Hello, i never bought anything within the store and also my infos are all correct.
  4. Mister Cerb Win User

    Error Message

    Hey there Cadence! If you're having an issue that we could possibly assist with, please go ahead and make a new thread detailing the issue and any troubleshooting steps you've taken so far to resolve it. That is how these forums work best as it allows us
    to tailor our support specifically to you.

    We'll be standing by to assist in that new thread. =)
  5. Mi5t3r X Win User

    Error Message

    I would guess that since the Xbox was originally purchased as part of the 2 year gold contract, said Xbox is tied to that original contract. You may be able to get a customer service rep to transfer the original 2 year Xbox contract over to you, but you
    will probably have to finish the rest of the contract payments (I know you bought it from someone on eBay, but Microsoft isn't just going to give you their Xbox).

    Also, since it has already been a few months it is probably too late to return your Xbox to the seller for a refund (he didn't tell you about an outstanding balance on the 2 year contract after all).

    Definitely talk to customer service again and try to take over the original 2 year contract if you don't mind making the payments.
  6. spongeydude12 Win User

    Error Messages

    Network, internet & Xbox connected. It also shows all services "up", but still getting same error. This is on just Call of Duty
Thema:

UnkownInternalFailue error message

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