Unknown payment received

Please contact your financial institution to have charge reversed and card or account numvers changed to prevent further issues. If you didn't authorize a purchase someone is fraudulently using your account.

Hey Alyssia!

Thanks for bringing this situation to our attention here on the forums. I understand you've received a charge from Xbox Microsoft and you're unsure what the charge was for. Take a look at the

Microsoft Account services and subscriptions page and try signing into any possible account that could have created a subscription charge.

Hope this helps.

You can check your transactions at http://commerce.microsoft.com to see if it shows what they are for or you will need to contact support and speak to billing. 1-800-4my-xbox if you're in the US/Canada or http://support.xbox.com/contact-us

I'm Samy an independent advisor. Welcome to the community. How are you?

On this link, you can check your account's purchase history, I recommend looking at all the accounts you use. If you don't find any of these charges on your accounts, someone is probably using your payment information, in which case you need to call your bank and cancel the charges.

https://account.microsoft.com/orders

No it had only been 4 because banks don't operate on the weekend

Also you gotta remember once approved its sent to your bank which is where your unknown are

Depending on your card holder aggreement it could be next .billing cycle etc when they receive it they receive it

If.they receive it.at.the end of Friday they wouldn't.proccess it till Monday etc

Never count a refund as payment as per your card holder agreement and no it doesn't count as payment just.a credit and you are still responsible for minimum payments while you wait