Unknown monthly payment

Discus and support Unknown monthly payment in XBoX Sales and Promo to solve the problem; I have a 7.99 monthly payment coming out of my account (Microsoft*Console 1-Month Reading 7.99) is what it says on my bank statement. However my... Discussion in 'XBoX Sales and Promo' started by JeremyC7, Dec 11, 2020.

  1. JeremyC7
    JeremyC7 Guest

    Unknown monthly payment


    I have a 7.99 monthly payment coming out of my account (Microsoft*Console 1-Month Reading 7.99) is what it says on my bank statement. However my microsoft account says that no payments have been made since 2010. I cannot find any other accounts with the
    email addresses I use. I would like to stop this payment as I do not use any microsoft services.

    How do I find somebody who can help me stop this payment,

    :)
     
    JeremyC7, Dec 11, 2020
    #1
  2. RogueStar1983 Win User

    Unknown monthly payment

  3. Jacyintha Win User

    monthly payment??

    If its a prepaid card, not all of them are compatible with the xbox billing system.

    Have you tried having support add the number or tried adding it on the console?
  4. THEOWENKILLER Win User

    Sky Go - Ebay

  5. Smwutches Win User

    Unknown payment

    You can check your transactions at http://commerce.microsoft.com to see if it shows what they are for or you will need to contact support and speak to billing. 1-800-4my-xbox if you're in the US/Canada or http://support.xbox.com/contact-us
  6. SammyVS Win User

    Unknown Payments

    I'm Samy an independent advisor. Welcome to the community. How are you?

    On this link, you can check your account's purchase history, I recommend looking at all the accounts you use. If you don't find any of these charges on your accounts, someone is probably using your payment information, in which case you need to call your bank and cancel the charges.

    https://account.microsoft.com/orders
Thema:

Unknown monthly payment

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