() Unknown Available, Can't Install Games

Sconxx · Nov 25, 2022

I've been trying for days to download games, but I keep getting this message, and it won't let me press the "Install" button.

I've tried reinstalling Game Services, reinstalling the Xbox app, restarting my PC, logging out and logging back into the Xbox app, and pretty much everything else I can think of. I assume there's no path I can select, but I'm unsure how to fix that. I could be wrong, and it could be something entirely else. I am very much no tech expert.

:)

JosefLBohorquez

Hi and thanks for reaching Microsoft Xbox gamer's community. My name is Josef.
I'm an Independent Advisor and a Microsoft Xbox user like you.

Hope you're doing great today despite this Sconxx

When you reinstalled gaming services, may I know if you deleted the registry keys associated with gaming services in the middle of the process?

If not, please give it a try:

Press Windows key + X and then select Windows PowerShell (Admin).

Type or copy / past the following commands and press Enter:

Get-AppxPackage *gamingservices* -allusers | remove-appxpackage -allusers

Remove-Item -Path "HKLM:\System\CurrentControlSet\Services\GamingServices" -recurse

Remove-Item -Path "HKLM:\System\CurrentControlSet\Services\GamingServicesNet" -recurse

Restart the PC and Open the Xbox application.

A blue notification with the following message is going to appear at the bottom:
"This app needs an extra component. Gaming Services is needed for playing some games. Administrator approval required. Install"

Select Install to reinstall Gaming Services, once installed check again

If that’s doesn’t work try creating a new local administrator user in your PC and try from there

https://support.microsoft.com/windows/create-a-...

MadBrit2K5

Did you ever get this fixed ?

I have the same issue on multiple devices but nothing works - must be something on MS side?

Very frustrating

Sconxx

I've tried doing that already. Thank you for your help though!

JosefLBohorquez

Hi Sconxx
The issue persist even with a new user?

If that’s the case, please try this:

1. Try uninstalling the most recent windows update, just in case it is the one causing conflicts
Make sure to turn off temporarily automatic updates

https://support.microsoft.com/en-us/windows/rec...

2. Run the SFC tool to find and repair possible system corruptions

https://answers.microsoft.com/en-us/windows/for...

3. Perform an in-place upgrade for your system (is not the same as the regular windows update via settings, and don't worry your content will remain)

If you’re on Windows 11
https://answers.microsoft.com/en-us/windows/for...

Windows 10
https://answers.microsoft.com/en-us/windows/for...

Machinomancr

Win11 latest version

Enter the xbox app

Go to store to install fh5 premium

Cannot select disk to install

Says () unknown available.

Tried all methods below including a repair of win 11

https://answers.microsoft.com/en-us...ble-when/28fa09d5-d413-49c9-b079-a9533532bf74

This includes deleting game services via registry editor.

Will provide screenshot later.

() Unknown Available, Can't Install Games