Unjustly Comms banned for the most ABSURD reason.

DukeBlasta · Nov 21, 2022

I was comms banned for 2 days due to the image attached to this. I used the looking for group feature for Grand Theft Auto V Online. You can see the benign request I made asking for someone to join me on a heist mission. I spoke with support and was told nothing could be done about this “enforcement”. It just seems absurd that these LFG’s are littered with bots and other spammers but somehow I get banned from a measly LFG request. I would really appreciate if I could speak to someone who can somehow make sense of this, and figure out a way to update the automated banning system that is clearly not working correctly. For reference the date I received this ban, I hadn’t played GTA in over a month, those LFG posts auto clear after a few hours, so either a report was backlogged for over a month, or this is a total screw up. Both of which seem plausible.

:)

CarTzy

Hello!

We haven't heard from you in 72 hours, so we assume that your issue has already been resolved. We will not be monitoring this thread moving forward so, if you need further assistance, please create a new thread to discuss these concerns by clicking this link: Create a new question or start a discussion (microsoft.com)

Thank you for understanding.

CarTzy

Hello DukeBlasta,

Welcome to Xbox Community Forum. Thank you for sharing your concern with us today and we hope that all is well.

I want to let you know that the scope of our support is limited to what we can do or suggest from our end. As a result, since we have a team specifically responsible for dealing with suspensions and enforcement actions, neither forums nor customer support (including phone and chat support service) are able to help you.

Note Customer support can’t assist with suspensions or enforcement actions. They don’t have access to enforcement details. Keep reading for info on how to inquire about your current suspension.

Please see FAQ about enforcement

Xbox device suspensions and bans | Xbox Support

Xbox enforcement action FAQ | Xbox Support

If you want to submit an appeal, you may follow the guide on the link below

How to submit a case review | Xbox Support

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Thank you.

Daft Badger

The enforcement team do not use the forums.

An email would of been sent to the address linked to your account telling you why you were suspended or you can check on the enforcement site
https://enforcement.xbox.com/home where you can also file for a case review if eligible.

Sometimes you may get a thank you message if someone is banned/suspended due to a report you filed but that doesn't happen often.Other than that you will not be informed if someone gets banned/suspended.

Goth Vampirella

Post like this will convince others you were unjustly banned. I'm sure when the forums ban you it will be for no reason. lol

M3tal Daz3

Every report gets investigated before a suspension is issued.

Keep in mind that the enforcement team doesn't uses the forums so to check your suspension or if eligible for a case review: https://enforcement.xbox.com

Unjustly Comms banned for the most ABSURD reason.