Unfair Enforcement Bug

That One Piano · Oct 22, 2017

Hello. My name is Conner and I am having a serious issue. On the second of October I was banned for communications from something I did not do. My two friends and I were playing and they used a scam method of threating to report me on multiple accounts and
ban me if I did not give them the in-game item. Later on, i was banned for refusing them, then banned the very next day proving that they banned me for no reason because i was banned for harrassment and abuse when i was even unable to communicate at all. Ive
contacted 6 agents, four over text chat and two over the phone, niether affiliated with the enforcement team. But it gets worse. I have bug that makes me unable to file a case review in any shape or form. I need serious help from the enforcement team or a
higher up but i cant contact anyone. I feel helpless, and im paying for gold i cant even use because of scammers. My email is *** Die E-Mail-Adresse wurde aus Datenschutzgründen entfernt. *** and my gamertag is . Thanks for your concerns.

-/ Conner

:)

Smwutches · Oct 22, 2017

Unfair enforcement

You can find information about console bans here - Xbox Enforcement | How Do I but there is no way to contact the enforcement team regarding them.

HAZMAT RADIO · Oct 22, 2017

unfair enforcement

If you encounter Conduct or Content that violates the Microsoft Code of Conduct,
don’t retaliate with prohibited Conduct or Content. Instead, you can:

File a complaint (See
here for Xbox One,
here for Xbox on Windows, and
here for Xbox 360)

Give offending player(s) negative feedback (see
here)

Mute offending player(s) (See
here for Xbox One,
here for Xbox on Windows, and
here for Xbox 360)

Use the Block Communications feature (See
here for Xbox One,
here for Xbox on Windows, and
here for Xbox 360)

Use the Avoid This Player feature (See
here)

https://enforcement.xbox.com/en-US/home/codeofconduct

Mistress Sara · Oct 22, 2017

Hi there,

The enforcement team does not use the forums and only they can respond to any enforcement actions they issue. You will have to go to
https://enforcement.xbox.com to submit a case review.

When you say you have bug preventing you from submitting a case review - you need to be a bit more descriptive of the issue as the website can be accessed by a number of browsers on a number of computer operating systems.

Mistress Sara

Hi there,

The enforcement team does not use the forums and only they can respond to any enforcement actions they issue. You will have to go to
https://enforcement.xbox.com to submit a case review.

When you say you have bug preventing you from submitting a case review - you need to be a bit more descriptive of the issue as the website can be accessed by a number of browsers on a number of computer operating systems.

ngocphi

Cheats enforcement actions are only if you exploit in game bugs or use unfair advantage

This does not mean that there aren't other methods like camping etc or other annoying actions impeding the enjoyment of others however because it doesn't exploit it's. Not enforceable however doesn't mean your rep won't go down because you are a bad player

Njal the Blue

Please check the date of threads and posts before replying. This is from December 2018.

LegoNinja187

If you believe you have been unfairly banned, You can submit a case review if your ban is longer than 24 hours, however there is no guarantee that you will be un-banned. This page has all the details on what a case review is and how to submit one:
https://enforcement.xbox.com/home/howto#sub-topic0-6

NeoDan123

You are afterall responsible for all actions done on your account.

Unfair Enforcement Bug