Unacceptable Queue time

Discus and support Unacceptable Queue time in XBoX Games and Apps to solve the problem; Getting worse exponentially. 25 minute wait for Doom 64. Then reset to 25 minutes after I waited for 25 minutes. Been subscribing for well over a year... Discussion in 'XBoX Games and Apps' started by HammerZQ, Dec 28, 2023.

  1. HammerZQ
    HammerZQ Guest

    Unacceptable Queue time


    Getting worse exponentially. 25 minute wait for Doom 64. Then reset to 25 minutes after I waited for 25 minutes. Been subscribing for well over a year now. Queue time keeps raising.

    :)
     
    HammerZQ, Dec 28, 2023
    #1
  2. HammerZQ Win User

    Unacceptable Queue time

    Thank you for the reply. Checked my network connectivity and performance. All's well there. I have 35 years experience in IT networking. I don't have a console. I am using my TV with the Xbox live beta service.
  3. Yanyannnn Win User

    Unacceptable Queue time

    Hello HammerZQ,

    Thank you for your contribution to the Microsoft community.

    I'm sorry to hear that you're experiencing long queue times when trying to play Doom 64. Just a reminder, here on community, we are not able to access the game's system and check what is the reason why queue is getting higher. Only the game developer can access this one. However, I can suggest a few troubleshooting steps that may help improve your experience:



    Check your internet connection
    Slow internet speeds can cause longer queue times. Make sure your internet connection is stable and fast enough to support online gaming.



    Restart your console
    Sometimes, restarting your console can help resolve issues with game queues.



    If the issue still persists, I highly suggest you contact the game developer and send a feedback/report regarding this one so that they can take a look on this. Rest assured, once you report this one, this will get their attention and work on it ASAP.

    Hope I helped!

    YanYannn
    Microsoft Community Moderator
  4. Ricardo Lechuga Win User

    Refund Denied 2 times Unacceptable !

    Hi Twiztidjugal0! My name is Ricardo an independent advisor ready to help you with this situation!

    Refund request are not handled by support members, support only fill the request and another team reviews the request, if your refund has been denied twice, then you could contact the game developers to have an estimated on the time it will take for them to fix the issues, seems strange that you got 2 denials, as there's currently a 30 days refund on warranty issues
  5. ChainSmokingBob Win User

    Unacceptable!!!

    ^

    Have to say, that's amusing. I love how it was all going well up until he decided to be a punk about it.
  6. onyxishere Win User

    Unacceptable

    What exactly is the issue? We can't try to help if you won't supply info.
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Unacceptable Queue time

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