unable to use my xbox one s due to system turn off during update

Hi,

My Xbox One S was unable to startup, so I tried to perform Offline System Update using USB drive.

But during offline update using USB, step 1 and step 2 went successful. But during step 3 (42%), it goes into continuous loop of restarting and updating from (34% - 42%) and restarts and try again. This is in continuous loop.

Please help what to do now.

Thanks,

Sameer Gupta

You could try an offline update. From what it sounds like is you turned the system off during the update process. If you can get this to work it may solve your issue.

https://support.xbox.com/en-US/xbox-one/console/system-updates-solution

according to MJ N if you have the low power state set... it will DL next time you turn OFF your Xbox....not while it is on.... I think they changed it due to the extended time it took to for people to DL it....

.....As I noted in my blog post about the December system update, we’ve changed the way these work on Xbox One to reduce the impact on our customers.

For the vast majority of Xbox One owners who use “Instant On” (the low power state that allows you to instantly power up your console by saying “Xbox On”), the console automatically checks for updates when customers turn it off. This means now that we’ve
made the February update available, the next time you turn your console off it will take the update during off-peak hours in your local time. All that to say, never fear you’ll see it sometime over the weekend.

Hi There,

No, it is not normal for your Xbox to turn itself on in the middle of the night. And for the cutting off during an update sometimes the Xbox needs to restart during an update so that is normal, but if it is turning off and not restarting during an update
that is not normal.

Hi NickNewbury,

Check out this Xbox One System Update Solution support page. It will guide you through the process.

Have you recently purchased an Xbox? There does appear to be an issue where Xbox One consoles are unable to update during initial set up and I believe Microsoft are investigating. If this is the reason, you may want to hold off and try again tomorrow.

Hope this helps let us know how you get on.