unable to use my balance

Discus and support unable to use my balance in XBoX Games and Apps to solve the problem; Wow .. vacation ruined .. thanks anyway dude .... Discussion in 'XBoX Games and Apps' started by DestinedFive494, May 30, 2014.

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  1. DestinedFive494
    DestinedFive494 Guest

    unable to use my balance


    Wow .. vacation ruined ..

    thanks anyway dude ....
     
    DestinedFive494, Nov 1, 2018
    #16
  2. DestinedFive494 Win User

    unable to use my balance

    Wow .. vacation ruined ..

    thanks anyway dude ....
  3. DestinedFive494 Win User

    unable to use my balance

    so I should wait for the website to update ?? when will it update?
  4. Smwutches Win User

    unable to use my balance

    If the site was set to US instead of Saudi Arabia when you added the card, I believe it would do that. Or if the card was meant for the US. You can try contacting support, but I don't believe they can do anything.
  5. DestinedFive494 Win User

    unable to use my balance

    Why did the money end up on the US region??! I redeemed it to my xbox 360 profile that is in SA .. why did they create a profile in US and put the money there?? so basically I wasted $50 on nothing? should I contact someone?? maybe support ?.... this is
    outrageous
  6. Smwutches Win User

    unable to use my balance

    If you want to use currency through the website you'd have to wait for it to update, but that would not fix this issue since it's a region issue. Your account region would have to match the region that the currency is for in order to use it. However, region
    migration can cause you to lose access to content you may have already purchased and since your physical location would not match your account location, you will have issues downloading content.
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