Unable to use Microsoft account funds to purchase DLC on xbox 360

Discus and support Unable to use Microsoft account funds to purchase DLC on xbox 360 in XBoX Games and Apps to solve the problem; I'm having a problem trying to purchase some DLC for Rocksmith through the in game store. I'm trying to use my Microsoft account funds but I keep... Discussion in 'XBoX Games and Apps' started by HWrye69, Jun 2, 2016.

  1. HWrye69
    HWrye69 Guest

    Unable to use Microsoft account funds to purchase DLC on xbox 360


    I'm having a problem trying to purchase some DLC for Rocksmith through the in game store. I'm trying to use my Microsoft account funds but I keep getting "Sorry, we couldn't get authorization for this. Use a different or new way to pay, or check that your
    billing address is correct." I verified on the commerce.microsoft.com website that I have over $30 in my account. I've gone through the other steps I've seen posted, clearing my cache, re-downloading my profile, checking the address for my payment option
    (although there is no address for the microsoft account payment option, just the on file credit card).

    Really looking for a solution as I don't want to lose that $30. Thanks!

    :)
     
    HWrye69, Jun 2, 2016
    #1
  2. ngocphi
    ngocphi Guest
    Prepaid Code - Different regions

    When you purchase an Xbox gift card, make sure that the currency you use matches the currency associated with the recipient’s billing account. Otherwise, the recipient will be unable to redeem the gift card.

    If you redeem an Xbox gift card in a country that doesn’t match the country associated with your billing account, you won’t be able to use those funds.

    The funds in your Microsoft account can’t be transferred after you redeem your Xbox gift card.

    You can’t use funds in your Microsoft account to purchase physical goods from online stores.
     
    ngocphi, Jun 2, 2016
    #2
  3. Microsoft currency can't buy 360 games

    I've been trying to purchase a few Xbox 360 games from the Xbox store and it only allows credit card options despite having the Microsoft Xbox funds logged onto the account. What is the reasoning as to why I can't use Microsoft
    funds to purchase Xbox 360 games, but I can purchase Xbox one titles.
     
    REAPER XLI 10, Jun 2, 2016
    #3
  4. HyruleBalverine Win User

    Can not use Money in my Microsoft Account.

    SmackHead; currently the funds in your Microsoft Account cannot be used to purchase LIVE subscriptions. These funds can only be used for content such as games, dlc, and videos/music.
  5. edcckao-7309BD36-134 Win User

    Unable to use Microsoft Account funds for purchases...

    Don't use the website, you just can't buy anything with MS points on it, and there is no option you can switch to MS points while purchasing.
  6. GunStar Foxy Win User

    Unable to use Microsoft Account funds for purchases...

    SuribatchixSama: When you go to make a purchase in the store you can select a payment option from your available ones, just change from your assigned credit card to your MS account usually at the top of the list.

    ngocphi: I'm doing it from my console, i rarely if ever use the website for anything other than tech support.
  7. SURIBATCHIxSAMA Win User

    Unable to use Microsoft Account funds for purchases...

    Thanks @GunStar Foxy. I seem to have had a misconception of what Microsoft points and gamer score are. Huge NOOOB error on my part. Thank you kindly.
  8. SURIBATCHIxSAMA Win User

    Unable to use Microsoft Account funds for purchases...

    Right, so I have sort of the same problem but i just don't know how to use Microsoft points instead of the regular credit card option. I would appreciate some help.

    Thanks in advance.
Thema:

Unable to use Microsoft account funds to purchase DLC on xbox 360

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