Unable to use credit to buy Vbucks

Wishmia · Oct 25, 2020

My Microsoft account shows £30 balance. When I try to buy Vbucks for £15.99 i get an error code and no further. Is there a setting somewhere that needs adjusting? Had an online chat with xbox help for 2 hours but got nowhere.

:)

Wishmia

I've bought £30.00 of credit via paypal and can see that on my microsft account balance when i try to buy the vbucks

nolimitjohn9x

You are probably paying with a different card try to make sure you select microsoft credit

DanielKing221

Hi there,

How did you redeem the Vbucks? Did you buy them with a credit card or did you use a Vbucks card?

I suggest you try redeeming the code again and check your order history again if the Vbucks aren't added, if the code you redeemed doesn't work anymore, contact Microsoft or Epic Games depending on how you paid. If you used an Xbox gift card or a credit
card or Paypal, contact Microsoft support. If you used a Vbucks card, contact Epic.

Hope your issue gets solved!

Lou Ryan

Thanks for the reply. If the Microsoft account balance is essentially a gift card, is there a way to use that to purchase Vbucks? If not, what can we do to facilitate the purchase of Vbucks (or are we really limited with what that Microsoft account balance can buy us?)?

And would you happen to know why the Xbox all of a sudden wouldn’t accept Vbucks purchases via the usual way (PayPal) and sent my son down the path of having to ask a parent (the purchase the Microsoft credit)?

DIPDIP0TAT0CH1P

Did you gift your child some store credit and them purchase them vbuck in game on your childs account. This is how I did this with my kids.

Basically give them some credit, and when they go to the store in the fortnite game, they can then select purchase vbucks, and then it will buy them with the credit you have put on there account.

This has to be done ingame on the childs account though.

Unable to use credit to buy Vbucks