unable to upload content via the xbox app on windows

Hello,

I am unable to upload clips or screenshots via the xbox app or the xbox beta app on windows on my main gamertag, it's "" however I AM able to upload content through the app on another gamertag. I checked my settings through xbox.com and everything
is set to allow regarding creating and sharing content and I have no problem uploading content through the xbox one. The problem seems to be limited to the Xbox app and this gamertag. I also checked the settings on the app and I didn't see anything that would
prevent me from uploading content. It seems as though it's being blocked. I spoke to a customer support rep today and we went over my enforcement history and there were no active suspensions or anything related to that. The rep was unable to escalate this
issue since this specific issue does not have an escalation form, i.e. connectivity or app issues related to creating/sharing content. The advice I was given was to create a post in the forums and request help via a connectivity engineer or possibly an enforcement
rep to make sure there isn't a connectivity issue between that specific gamertag and the servers. It's just very odd that I have no problem sharing the same clip via my secondary gamertag, the issue only seems to be isolated. I appreciate the assistance and
hopefully we can get this resolved because creating content is my main activity regarding xbox. Thanks!

:)

 

Unable to upload clips or screenshots via the xbox app

Hello,

I am unable to upload clips or screenshots via the xbox app or the xbox beta app on windows on my main gamertag, it's "" however I AM able to upload content through the app on another gamertag. I checked my settings through xbox.com and everything
is set to allow regarding creating and sharing content and I have no problem uploading content through the xbox one. The problem seems to be limited to the Xbox app and this gamertag. I also checked the settings on the app and I didn't see anything that would
prevent me from uploading content. It seems as though it's being blocked. I spoke to a customer support rep today and we went over my enforcement history and there were no active suspensions or anything related to that. The rep was unable to escalate this
issue since this specific issue does not have an escalation form, i.e. connectivity or app issues related to creating/sharing content. The advice I was given was to create a post in the forums and request help via a connectivity engineer or possibly an enforcement
rep to make sure there isn't a connectivity issue between that specific gamertag and the servers. It's just very odd that I have no problem sharing the same clip via my secondary gamertag, the issue only seems to be isolated. I appreciate the assistance and
hopefully we can get this resolved because creating content is my main activity regarding xbox. Thanks!

 

Help !

Hello, I'm unable to upload and share edited Game DVR clips in the Xbox App on Windows 10 to Xbox Live. App crashes each time 99 % of the clip is uploaded.

 

Hi there!

Have you ensured that Windows has been recently updated for you? If it's isolated to just your profile, it might be possible that you have too many clips for your account. You may need to delete clips to make room to upload more.

Let us know if you're still seeing any problems! We're here to help.