unable to upload content via the xbox app on windows

Discus and support unable to upload content via the xbox app on windows in XBoX on Windows to solve the problem; Hello, I am unable to upload clips or screenshots via the xbox app or the xbox beta app on windows on my main gamertag, it's "" however I AM able to... Discussion in 'XBoX on Windows' started by Counter Theory, Feb 26, 2017.

  1. Counter Theory
    Counter Theory Guest

    unable to upload content via the xbox app on windows


    Hello,

    I am unable to upload clips or screenshots via the xbox app or the xbox beta app on windows on my main gamertag, it's "" however I AM able to upload content through the app on another gamertag. I checked my settings through xbox.com and everything
    is set to allow regarding creating and sharing content and I have no problem uploading content through the xbox one. The problem seems to be limited to the Xbox app and this gamertag. I also checked the settings on the app and I didn't see anything that would
    prevent me from uploading content. It seems as though it's being blocked. I spoke to a customer support rep today and we went over my enforcement history and there were no active suspensions or anything related to that. The rep was unable to escalate this
    issue since this specific issue does not have an escalation form, i.e. connectivity or app issues related to creating/sharing content. The advice I was given was to create a post in the forums and request help via a connectivity engineer or possibly an enforcement
    rep to make sure there isn't a connectivity issue between that specific gamertag and the servers. It's just very odd that I have no problem sharing the same clip via my secondary gamertag, the issue only seems to be isolated. I appreciate the assistance and
    hopefully we can get this resolved because creating content is my main activity regarding xbox. Thanks!

    :)
     
    Counter Theory, Feb 26, 2017
    #1
  2. Counter Theory
    Counter Theory Guest
    Unable to upload clips or screenshots via the xbox app

    Hello,

    I am unable to upload clips or screenshots via the xbox app or the xbox beta app on windows on my main gamertag, it's "" however I AM able to upload content through the app on another gamertag. I checked my settings through xbox.com and everything
    is set to allow regarding creating and sharing content and I have no problem uploading content through the xbox one. The problem seems to be limited to the Xbox app and this gamertag. I also checked the settings on the app and I didn't see anything that would
    prevent me from uploading content. It seems as though it's being blocked. I spoke to a customer support rep today and we went over my enforcement history and there were no active suspensions or anything related to that. The rep was unable to escalate this
    issue since this specific issue does not have an escalation form, i.e. connectivity or app issues related to creating/sharing content. The advice I was given was to create a post in the forums and request help via a connectivity engineer or possibly an enforcement
    rep to make sure there isn't a connectivity issue between that specific gamertag and the servers. It's just very odd that I have no problem sharing the same clip via my secondary gamertag, the issue only seems to be isolated. I appreciate the assistance and
    hopefully we can get this resolved because creating content is my main activity regarding xbox. Thanks!
     
    Counter Theory, Feb 26, 2017
    #2
  3. DashingTiger
    DashingTiger Guest
    Help !

    Hello, I'm unable to upload and share edited Game DVR clips in the Xbox App on Windows 10 to Xbox Live. App crashes each time 99 % of the clip is uploaded.
     
    DashingTiger, Feb 26, 2017
    #3
  4. Miss Ghidorah
    Miss Ghidorah Guest

    unable to upload content via the xbox app on windows

    Hi there!

    Have you ensured that Windows has been recently updated for you? If it's isolated to just your profile, it might be possible that you have too many clips for your account. You may need to delete clips to make room to upload more.

    Let us know if you're still seeing any problems! We're here to help. unable to upload content via the xbox app on windows :)
     
    Miss Ghidorah, Feb 27, 2017
    #4
  5. Miss Ghidorah Win User

    unable to upload content via the xbox app on windows

    Hi there!

    Have you ensured that Windows has been recently updated for you? If it's isolated to just your profile, it might be possible that you have too many clips for your account. You may need to delete clips to make room to upload more.

    Let us know if you're still seeing any problems! We're here to help. :)
  6. PhysicsNMe Win User

    Deleted Pinned Xbox app on Windows 10, want it back

    Update: After searching for this problem, I discovered that trying to reinstall the app via Microsoft Store online got me a popup saying, "You'll need a new app to open this ms-windows-store".

    I reset the Xbox and Windows Store apps under
    Settings > Apps & Features and clicking Advanced Options. I then restarted my laptop.

    Then the Windows Store apps Troubleshooter via Settings >
    Update & Security > Troubleshoot. Then, I reset the cache using
    this     info.

    Now I can launch the Xbox app via Microsoft Store, but am still unable to get it pinned to Start.


    [​IMG]
  7. Smwutches Win User

    Can't upload custom gamer pic

    Only those in the Alpha ring can upload gamerpics via the console. You can upload them through the Xbox beta app on Windows 10.
  8. The Viral Cyrix Win User

    Allow custom gameclips

    You can upload custom gameclips via the windows 10 app. Put the gameclip you want to share to xbox live in the captures folder on your PC and it will allow you to select it and share it via the app
  9. Daft Badger Win User

    Trying to upload custom gamerpic

    You need to be in the Alpha ring of the insider program to upload custom gamerpics via your console.

    Or you can do it via the xbox beta app on a windows 10 pc.
Thema:

unable to upload content via the xbox app on windows

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