Unable to update/install a game

Discus and support Unable to update/install a game in XBoX Games and Apps to solve the problem; So yesterday I tried to update a game (fortnite) and I immediately got a ping at the bottom of my screen that said "installation stopped". I went to... Discussion in 'XBoX Games and Apps' started by AlecPeters, Dec 15, 2019.

  1. AlecPeters
    AlecPeters Guest

    Unable to update/install a game


    So yesterday I tried to update a game (fortnite) and I immediately got a ping at the bottom of my screen that said "installation stopped". I went to the support page on the xbox site, tried everything short of doing a full factory reset (I tried uninstalling,
    going "offline", talking to the "xbox experts" but I'm still getting this "installation stopped" ping anytime I try to install or boot up my xbox.

    It says the file is corrupted (error 0x80070570), but there seems to he no trace of the game in my storage anywhere.. has anyone experienced this or have any ideas on how to fix it?

    :)
     
    AlecPeters, Dec 15, 2019
    #1
  2. caroline nilsson Win User

    My Fortnite doesn’t work for some reason.

    It is befors the game even launches. I am unable to even install or update the game as it says installation stopped every time I try to update it
  3. Rockysamba Win User

    Unable to update/install game

    Thanks Mister Maka ,I have sorted it now ,I uninstalled it ,did a hard reboot and re downloaded it and everything is now ok.
  4. Rockysamba Win User

    Unable to update/install game

    I too have had this error code after downloading the Xbox accessories app , it will not start and i have uninstalled it and re downloaded it a number of times
  5. Kenny H. Win User

    Unable to update/install game

    Hey there. Try canceling any downloads and heading into Settings, System. Make sure it says "No Update Available." If it says there is a system update, install that. If not, go to Settings, Power, Turn Xbox off. Unplug the power cord from the back of the
    console for at least 5 minutes, then plug it back in and try the download again.
  6. Mister Maka Win User

    Unable to update/install game

    Sorry to hear the trouble Rockysamba!

    Please give all the steps Ken provided above to see if that helps. If those steps still aren't helping you, create a new thread detailing your exact issue so that we can best help you out. Thanks a bunch!
Thema:

Unable to update/install a game

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