Unable to uninstall a game

Discus and support Unable to uninstall a game in XBoX Games and Apps to solve the problem; I wanted to make some room on my Xbox One so I decided to uninstall The Division since I doesn't play with it anymore. Just before uninstalling it I... Discussion in 'XBoX Games and Apps' started by Jemy Qc, Jun 15, 2016.

  1. Jemy Qc
    Jemy Qc Guest

    Unable to uninstall a game


    I wanted to make some room on my Xbox One so I decided to uninstall The Division since I doesn't play with it anymore. Just before uninstalling it I realised the game's showing up two times. I tried to unintall one of them but the Manage App button doesn't
    appear. So I uninstalled the other one who thinking the other would disapear but no it still there. It says it takes 0GB but it's really anoying. Can someone help me to remove the last The Division icon please?

    :)
     
    Jemy Qc, Jun 15, 2016
    #1
  2. G Star BC
    G Star BC Guest
    Unable to uninstall a game

    Thanks I will try when I get home, will this help fix the zoo tycoon issue as well?
     
    G Star BC, Jun 15, 2016
    #2
  3. maxen
    maxen Guest
    Unable to uninstall a game

    The Zoo Tycoon demo. Where does the tile appear? In the main list with all the other games, or off to the right on a grey pane? If it's on that grey pane, then this is not a bug - this would be your owned content that is not currently installed on the hard
    drive, and works as your download history from which you can redownload any previously-purchased content.

    If it's in the main list, then I'm not sure what causes it or how to fix it. Namely, I have the same thing on my own console after one of the earlier system updates, and I know of a couple others with the same thing. It persists despite various things I've
    tried.
     
    maxen, Jun 15, 2016
    #3
  4. onyxishere
    onyxishere Guest

    Unable to uninstall a game

    Sorry to hear it. Can you please try holding the power button on the console for 10 seconds until it shuts down to see if that helps?
     
    onyxishere, Jun 15, 2016
    #4
  5. Jemy Qc
    Jemy Qc Guest
    Thanks for the answering. But unfortunatly it's not working. I've tried it a second time anyways without success. Great idea though.
     
    Jemy Qc, Jun 17, 2016
    #5
  6. onyxishere
    onyxishere Guest
    Is it on an external drive? If so, try moving it to the internal and then try deleting it from there.
     
    onyxishere, Jun 17, 2016
    #6
  7. Jemy Qc
    Jemy Qc Guest
    No it's in my internal hard drive
     
    Jemy Qc, Nov 2, 2018
    #7
  8. maxen Win User

    Unable to uninstall a game

    The Zoo Tycoon demo. Where does the tile appear? In the main list with all the other games, or off to the right on a grey pane? If it's on that grey pane, then this is not a bug - this would be your owned content that is not currently installed on the hard
    drive, and works as your download history from which you can redownload any previously-purchased content.

    If it's in the main list, then I'm not sure what causes it or how to fix it. Namely, I have the same thing on my own console after one of the earlier system updates, and I know of a couple others with the same thing. It persists despite various things I've
    tried.
  9. G Star BC Win User

    Unable to uninstall a game

    I have done both these options but nothing happens after I select uninstall, also nothing happens when I click on the option to pause installation. Although, the installation of the update is finished as I can play the game
  10. JHK05 Win User

    Unable to uninstall game

    Thank you I will try those steps when I get home
  11. BKalmW Win User

    Unable to uninstall a game

    I want to uninstall unused game apps from my computor got them from Stores also need to get Snap Attack sync'd in with my account at present ican only log in as guest
  12. G Star BC Win User

    Unable to uninstall a game

    Hopefully will be fixed on a future update
Thema:

Unable to uninstall a game

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