Unable to sync Xbox Live account with Microsoft Store purchases

nope, if purchased via Microsoft store then you need to load up on an Xbox console with an Xbox account that is linked to an epic account then it will sync, you cannot just purchase on the Microsoft store via pc and have it auto transfer to the epic account.

if you purchase via microsoft store you have to load fortnite on an xbox console with an account that is linked to your epic account to sync them, otherwise you need to purchase via epic store or in game as microsoft has nothing to do with the pc version of fortnite.

or you could just load up roblox from the microsoft store, login with your roblox account and the robux you purchased from xbox would sync to your account.

the pc version of cod is nothing to do with microsoft, you would need to purchase through the game on pc or though the battlenet store. the cod points on microsoft store sync to the xbox console game when you log in with that account.

Hi, my name is Tadeu, I'm an independent consultant and a Microsoft Xbox user just like you.

I'm here to help.

I hope everything is going well and thank you for reaching out.

This support is intended to answer questions about the use and configuration of devices.

I'm sorry you're experiencing this issue with your game library and Xbox app.

It's possible that the purchase hasn't fully synced to your Xbox account yet, or there may be a temporary issue with Microsoft's servers.

1. Account sync issues:

Wait for it to sync.

Sometimes it takes a while for purchases to fully process and sync to your Xbox account.

Wait for the purchase to settle and see if it appears in your library.

Check your account login.

Make sure you're signed in to the correct Xbox account and the same Microsoft account you used to make the purchase.

2. Microsoft Store/Xbox app issues.

Restart the app. Try restarting the Microsoft Store app and the Xbox app.

Check for updates: Make sure the Xbox app and Microsoft Store are up to date.

Clear the app cache: In some cases, clearing the app cache can fix the issue.

Please note that this is a public forum only. I will respond as soon as possible, and apologize in advance for any delay in response. I am simply a user trying to provide information and knowledge that may be useful to others. I am not a Microsoft employee.

Best regards.