unable to sync data forza 5 and been told save is corrupt

well seems to have sorted itself clicked try again and it loaded with all my stuff so relieved though id lost 40 million forza credits and all my tunes would have been furious

Hi Jojohd3, my name is Jose, and I would be happy to help.

I'm very sorry to hear about your loss of progress in Forza Horizon 5. It appears your save data has been lost or corrupted.

There are a few things you can try to regain your progress:

Check if you have a backup of your saved data. If you saved your save data to a cloud storage service, such as OneDrive or Xbox Cloud Gaming, you can try to restore it.

Try syncing your saved data with the cloud. Forza Horizon 5 saves save data to the cloud automatically, but there may be an issue with syncing. To try syncing your saved data, open the Settings app on your Xbox and follow these steps:

1. Select Games & apps.
2. Select Games.
3. Select Forza Horizon 5.
4. Select Options.
5. Select Sync Saved Data.

If you've tried all of these steps and still can't recover your progress, you can contact Forza Horizon 5 support for help.

Here are some tips to help you regain your progress:

1. Be patient. The troubleshooting process may take some time.

2. Be persistent. Don't give up if you don't get an immediate response.

3. Provide as much information as you can. This will help support investigate your issue.

I hope this helps you regain your progress in Forza Horizon 5.
Jose

Today I began to have this syncing problem with Forza 5. It starts but keeps trying ''Syncing data for Forza Motorsport 5'' Any advice of what to do??? I already tried a boot reset and unplugged the console for half an hour but this didn`t work.

Next Month would buy Forza 6 but I have doubts now. Been playing forza 5 for a long time and don`t want to lose my data.

Hello GW,

Thanks for coming to the forums. Unfortunately, there is no way for a support agent to see the contents of your cloud save. If you cleared the local save data, when you launch the game it automatically syncs with the cloud save. You would see syncing data.
If it synced and the character is not there, your cloud save was overwritten due to may of been corrupt or deleted. You can reach out to Blizzard see if they can restore it also.

However, if you been playing offline, and you deleted your local saves, then it is gone as it hasn't been uploaded to cloud.

Hope this helps.

Brad

Iv also been unable to play forza due to it failing to sync data, iv cleared the local saved data, mine gets stuck on 74% and then gives me an error code to put into xbox support, when i do that it says there is no such code.....going to do a powercycle
and clear the cache and see if it works, i think xbox or turn 10 need to bring out a patch!! Since the porsche pack was released forza has stopped working.