Unable to sign in to Microsoft Casual Games

Thanks for the reply.

I went ahead and tried the recommendations. Unfortunately, none of them worked. In the forum, I saw quite a few people with the same problem as mine, so I suspect it's a server issue.

Hi DDM,

Thanks for replying and keeping us updated. Sorry to hear that you are still unable to log into your Microsoft Casual Games. Since you're able to successfully sign into your account but not to the casual games, you may wish to try to Fix
problems with apps from Microsoft Store to see if it fixes any issues with the games. You may also want to try what XBF Javier suggested and update your password to your account then attempt to log in again. We also recommend reaching out to the Microsoft
Casual Game Community forum to see if there are any applicable solutions there, or post to see if a member of the community may have one.

I hope that this helps out!

Hello !

Thanks for bringing this situation to our attention here on the forums. I understand you're having trouble signing into certain Microsoft Casual Games? Are you able to sign in at
The Microsoft Account Site? You may want to consider changing your password

How to change your Microsoft account password to make sure your account is securely under your control.

Hope this helps.

Hello DDM,

We understand that you're attempting to sign into the Microsoft Casual Games but have been unable to.

May we ask what errors are appearing if any?

We would need this information to be able to further assist with the situation, so we'll be awaiting your response!

Best wishes.

Hi. Thanks for helping.

I am able to sign in at Microsoft Account Site. I also tried to sign in to the games with another account but no luck.