Unable to share external HD captures on Xbox Live

Hey there,

We will be locking this older thread due to it being revived by a new post. If the issue is
on going, we recommend creating a new thread
detailing the issue at hand and any troubleshooting steps (if any) you’ve tried so far. We will be more than happy to answer any questions. Thank you and happy gaming!

Have you tried uploading the Onedrive and just downloading them to your PC from there ?

What you need to do is copy your captures to the captures folder on Windows 10, should be in your videos folder. Then launch the Xbox app, select captures, then select this pc, and your captures should be listed, select the capture you want to upload, and
give it a name, and choose the game it's for, and select upload. Once it is uploaded it will take a few hours to go on the xbox live feed.

Hi, thanks for your reply; I am aware that I can't share externally captured footage on the console itself - when choosing to capture to an external drive the console says that the footage will have to be shared via a PC. However, when I try to do so, the
Windows 10 Xbox app can't recognise the games that the captures were made from, so it won't let me upload them to Xbox Live.

Do I need to change some properties within Windows for each video file, so that the Xbox app will recognise them - if so, how do I do this?

Thanks.

Hello Dj,

As ambassador IRB stated if you save them directly to the external you are unable to post them on Xbox live. Any you will want to share will have to be saved to the internal itself. After this you can copy them to the external, so they will be both on the
internal and external. You can then share them from the internal once done can remove and you will still have a copy on the external.

Thanks,

Brad