Unable to set screen time to 12:30 am

Discus and support Unable to set screen time to 12:30 am in XBoX Accessibility to solve the problem; There appears to be a bug in the Xbox family app. It will not let me choose 12:30 am for the start or end time. This means I cannot set a range from... Discussion in 'XBoX Accessibility' started by Richard Luxenberg, Apr 23, 2023.

  1. Unable to set screen time to 12:30 am


    There appears to be a bug in the Xbox family app. It will not let me choose 12:30 am for the start or end time. This means I cannot set a range from 12:00 am to 12:30 am or from 12:30 am to 1:00 am. Has anyone else experienced this?

    Rich

    :)
     
    Richard Luxenberg, Apr 23, 2023
    #1
  2. Wille M. Win User

    Unable to set screen time to 12:30 am

    Hey Rich Luxenberg, I had the exact same problem as you on the Xbox Family app.

    As a workaround, use the Safety Family app or the acccount.microsoft.com/family page to make this change.

    For the Xbox Family app, I recommend that you click on Settings > Feedback > I'm having trouble with the app > in Choose Category, select Screen Time > and in the Tell us more, field, describe the behavior. I recommend uploading the gif/video you sent here in the community.

    This feedback will go directly to the development team. I made a point of trying everything possible on my side as an Independent Advisor, as I am a user of the community just like you. Please use the recommended workaround while they do not resolve this issue in the Xbox Family app.

    I hope I was helpful. Hugs! :)
  3. Rich Luxenberg Win User

    Unable to set screen time to 12:30 am

    I will and thanks again!

    Rich
  4. Rich Luxenberg Win User

    Unable to set screen time to 12:30 am

    Thanks for confirming. I submitted feedback although I don't expect it to do anything because I've done it in the past at least 2 times over the past year. This time I included the gif file, so maybe that will help them understand the problem.

    Rich
  5. Wille M. Win User

    Unable to set screen time to 12:30 am

    Rich Luxenberg,

    I use Android 11 OS and on my Windows 11 PC.

    Have you tried to reset the App or even on the PC or Mac through the browser?

    I think you will be able to adjust the settings you want!
  6. Rich Luxenberg Win User

    Unable to set screen time to 12:30 am

    Thanks for the reply, but where do you see "Add a schedule"? I only see "Add Range" when I view a specific day. I already have days scheduled. Do I have to delete all the current schedules to see that option?

    Thanks,

    Rich
Thema:

Unable to set screen time to 12:30 am

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