Unable to see-download games on the Xbox App (Win 11 ARM)

Hi, I'm , an Independent advisor and I can surely help you.

Don't worry we will work on this together. Can you please try to follow the steps on this link?

https://support.microsoft.com/en-us/windows/usi...

Then please restart your PC and try it again. Thanks!

I've tried a new VM, I could only download a Windows 11 ARM VHDX.

So I tried to downgrade it to Windows 10 just after installation but it failed.

So I will wait a patch of the Xbox app for Windows 11 ARM.

I managed to install Windows 10 ARM version following this YouTube video : https://www.youtube.com/watch?v=9MLGL0f4gS4

Then after Windows 10 install, I've only added the Xbox Game Pass app.

First, Xbox app seems to be working even worse than on the Windows 11 ARM system (I had errors while trying to get connected which I did not have on Windows 11 OS).

But after a successful connexion, I found out that the 0x00000001 error code Xbox App download issue is still there. So it seems linked to ARM OS versions (tried with Doom 64 game).

Are you sure? Windows 11 on ARM can run x86 apps. The problem only happens with paid content being installed via the Xbox app, and normally paid games that are included with a subscription. The error occurs at the start of the download, as if it fails when it's trying to verify if it's been purchased or not.

Hello! I'm Jamie, an Xbox gamer like yourself and I'm happy to be assisting you.

Can you try downloading the 'Create Windows 10 installation media app' from the link below: https://www.microsoft.com/en-us/software-download/windows10

At the end of the download run it and then follow the steps and at the end click on upgrade,

Thanks

Jamie

Hello Jamie, do you mean I have to downgrade from Windows 11 to Windows 10 ?

If so I don’t want to do that because other apps are working fine and I want to keep my Win 11.

Anyway I could also try to create a Windows 10 ARM VM to check if it works.

thanks