Unable to run gamepass games - Here’s the error code, in case you need it: 0x803F8001

SuperTofuBoy84 · May 24, 2023

I have tried the below fixes, please can my cloud account be reset as I believe it is corrupt. Thanks

"Please try these options one by one and check after each option.

1. If you are able to open MS Store, open MS Store > Click on your profile picture on top right and sign-out. Then sign-in again.

2. Windows Key+R > Type services.msc and press Enter > Locate Background Intelligence transfer and ensure it is set to Start and Automatic. Also do the same for Windows Update service as well

3. Run Windows Store Apps Troubleshooter
Windows Key+X > Click Settings > Click Update & security > Click Troubleshoot > Scroll down to the bottom > Click Windows Store Apps > Click Run the Troubleshooter

4. Reset Windows Store through Command Prompt
Type cmd in Windows Search box > Right click on Command Prompt > Run As Administrator > Type WSreset.exe and click Enter > Reboot your computer

5. Re-register All Store apps (You will get many Reds, ignore them)
Windows Key+X > Windows Powershell (Admin) > Copy the following from below and right click in Powershell to paste > Enter > Restart your computer

Get-AppXPackage -AllUsers | Foreach {Add-AppxPackage -DisableDevelopmentMode -Register "$($_.InstallLocation)\AppXManifest.xml"}

6. Uninstall & Reinstall Store
Windows Key+X > Windows Powershell (Admin) > Copy the following from below and right click in Powershell to paste > Enter

Get-AppxPackage -allusers *WindowsStore* | Remove-AppxPackage

Copy the following from below and right click in Powershell to paste > Enter > Reboot your computer

Get-AppxPackage -allusers *WindowsStore* | Foreach {Add-AppxPackage -DisableDevelopmentMode -Register “$($_.InstallLocation)\AppXManifest.xml”}"

:)

WattyNuela

Hello SuperTofuBoy84, this is Manuela!. I'm an Independent Advisor and community user like you ready to assist with this.

I’m sorry to hear you’re having trouble while trying to run game pass games on your PC.

Let’s try to sort this out.

May I know if you tried to play games on a different PC with your account to see if the issue persist?

If you’re not able to do it, please try running the SFC tool. This helps to repair possible system corruptions:

https://answers.microsoft.com/en-us/windows/for...

If no corruptions are found, try instead to create a new user in your PC and try to play a game. You can learn how to create a new user by visiting the next support article:

https://support.microsoft.com/windows/create-a-...

Wendell Strike

Microsoft Mahjong is currently not available in your account. Here’s the error code, in case you need it: 0x803F8001

Microsoft Sudoku is currently not available in your account. Here’s the error code, in case you need it: 0x803F8001

Mirwits

I am unable to play certain games.

Error message:

"WarnerBros.Interactive.e172091a-6630-4ff3-959f-830 is currently not available in your account. Make sure you are signed in to the Store and try again. Here’s the error code, in case you need it: 0x803F8001"

MarCuSeu.

Check your account

This game is currently not available in your account. Make sure you are signed in to the Microsoft Store and try again. Here's the error code, in case you need it: 0x803F8001

Tuffman2655

I still have no luck but this error finally popped up "The Outer Worlds is currently not available in your account. Here’s the error code, in case you need it: 0x803F8001", I do not understand this... Also the game was not pre downloaded.

- Thanks

Unable to run gamepass games - Here’s the error code, in case you need it: 0x803F8001