Unable to reinstalling Flight Sim 2020 P.Deluxe on a new PC, 'redeem code' is the issue.

Hi Eric, please try downloading the standard edition. The one available for you in the app

When the game is installed open it and once you're in the game see if you're able to download the deluxe package following the steps in the next article
https://flightsimulator.zendesk.com/hc/en-us/ar...

It doesn't. See the second picture in the answer above, and this third one (displayed above the second picture).

Hi Manuela,

I do see all in the accounts history. (priced at 0.00 xbox-price because I bought the DVD version). See first picture. But looking in the Xbox app, I see the second picture. I do not see the acknowledgement that the available download contains all of the 10 DVD's. See second picture. Are you implying it will be there after download, just not displayed? If that is so, whoever designed that app page, didn't think through the user understanding...

Kind Regards, Eric

P.S. For the uninitiated in Dutch language: bestelnummer = order number; voltooid = completed. etc.

There is one version/build of the game. Account entitlements are separate.

Hi Eric, may I know if you're able to see the premium add-ons in the Microsoft account order history?

https://account.microsoft.com/billing/orders

If maybe you're not able to see the add-ons listed there make sure to change the filter "ordered within" to "all available