"Unable to redeem rewards points" 5 Microsoft currency card.

Nik0 Belleck · Aug 23, 2018

Basically I tried to cash in for a $5 Microsoft Currency card, but it will not let me cash the points in. The points are NOT removed, and it does NOT add the currency.

:)

Nik0 Belleck · Aug 23, 2018

"Unable to redeem rewards points" $5 Microsoft Currency card.

Basically I tried to cash in for a $5 Microsoft Currency card, but it will not let me cash the points in. The points are NOT removed, and it does NOT add the currency.

XBLRewards3 · Aug 23, 2018

I have over 25,000 Credits but they haven't deposit to my account like 2 months now

Hi MohamedReeda. Since we are unable to deposit to a credit card on file, per our FAQ:

How do I make sure my Microsoft account is properly set up to receive Xbox Live Rewards deposits?

In order to receive deposits in the form of your country's local currency, your Microsoft account must be transitioned to currency. As long as you have a billing address on file in your account, you simply need to redeem an Xbox gift card, a Microsoft Points
card, or a Microsoft Points code with your Microsoft account to begin your account transition.

Smwutches · Aug 23, 2018

For help with the Microsoft Rewards program, you'll need to contact their customer support.

WILDman260 · Nov 3, 2018

Same problem here... can't redeem on PC or XB1.

katherine redman

hi,

i didnt purchase a gift card voucher, i just redeemed my microsoft reward points as a $5 voucher.

my currency is in AUD

Smwutches

For help with the Microsoft Rewards program, you'll need to contact their customer support.

WILDman260

Same problem here... can't redeem on PC or XB1.

XBF Diego M

Hi Revy8,

Thank you for posting on the Xbox forums. I'd be happy to answer that!

I'm assuming you are referring to Microsoft Rewards points. For Microsoft Rewards, 1,000 points equals 1$ in value (euros in your case), so yes if you have 60,000 points, then that values to 60 euros if you want to redeem those points for Microsoft Gift
Card currency. There is no option for 60$ (euros) on the redemption page for Microsoft Gift Card currency, so you would have to split it up redeeming a 10$ (euros) gift card and then redeem a 50$ gift card with the remaining points for a total of 60. More
information can be found here: https://support.microsoft.com/help/20541/microsoft-account-redeeming-rewards-points

I hope this helps!

Mistress Sara

There are,

You can go to https://account.microsoft.com/rewards/redeem/ and select any of the items there. There are entries in various sweepstakes, gift cards (I'm seeing Starbucks, Gamestop, Xbox Live, Xbox currency cards).

This page explains how to redeem the points: https://support.microsoft.com/help/20541/microsoft-account-redeeming-rewards-points

"Unable to redeem rewards points" 5 Microsoft currency card.