Unable to redeem points in Microsoft rewards app

Discus and support Unable to redeem points in Microsoft rewards app in XBoX Sales and Promo to solve the problem; the quest is to play Operencia the stolen sun and earn two achievements. I met the requirements but when click the tile in the app to redeem the points... Discussion in 'XBoX Sales and Promo' started by A. User, Apr 27, 2019.

  1. A. User
    A. User Guest

    Unable to redeem points in Microsoft rewards app


    the quest is to play Operencia the stolen sun and earn two achievements. I met the requirements but when click the tile in the app to redeem the points the app sends me to the Xbox store.

    :)
     
    A. User, Apr 27, 2019
    #1
  2. aMexicanErb Win User

    Unable to redeem points in Microsoft rewards app

    You would need to reach out to microsoft and have them correct this on the back end. They should be able to help you!
  3. XBF Felixx P Win User

    Unable to redeem points in Microsoft rewards app

  4. Default 221 Win User

    Cannot redeem PC Gamepass on Microsoft rewards

    If you're unable to redeem PC Game Pass on Microsoft Rewards, you may want to ensure that you have enough Microsoft Rewards points and check for any regional restrictions or eligibility criteria. If the issue persists, reach out to Microsoft support for assistance.
  5. XBLRewards8 Win User

    An issue with my account still

    Hello Exeric115,

    If Xbox Live Rewards is unable to deposit into your account for some reason, as long as you have not opted out to make the transition to Microsoft Rewards, any undeposited Xbox Live Rewards Credits and unredeemed MyVIP Gems will be automatically converted
    to Microsoft Rewards points and be added to your Microsoft Rewards account to redeem for whatever you choose from the Microsoft Rewards catalog.
  6. XBLRewards8 Win User

    I received an email that states there is an issue with my account.

    Hello TIMELORDCT,

    If Xbox Live Rewards is unable to deposit into your account for some reason, as long as you have not opted out to make the transition to Microsoft Rewards, any undeposited Xbox Live Rewards Credits and unredeemed MyVIP Gems will be automatically converted
    to Microsoft Rewards points and be added to your Microsoft Rewards account to redeem for whatever you choose from the Microsoft Rewards catalog
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Unable to redeem points in Microsoft rewards app

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