Unable to receive game code for name your game bundle console

SmallMusic58059 · Jan 2, 2017

It has been 3 days and still no code from micro soft i try re-entering it and is says We're sorry. That email address has already been used to claim the offer. where is my game code?

:)

RomanARodz91 · Jan 2, 2017

Name Your Game Xbox bundle

I recently bought an Xbox console by getting a bundle, the "Xbox Name Your Game" bundle. The bundle brings the console, wireless controller, and a downlodable game you pick from four options the bundle offers. The Xbox brings a redemption code that asks
for me to go to xbox.com/name-your-game. Sadly enough, that link did not work because it was changed or something. So I contacted Xbox chat support and they sent me the right link to request my game. I did that putting my name, email address, and redemption
code. Then, the website notified that I would receive an email within 24 hours with the link to download the game to the console but I have not received that yet.

AbsorbedGecko70 · Jan 2, 2017

Didn't receive redeemable code from my name your game bundle

I 'receive the redeemable code for Forza motorsport 6. I got the name your game bundle, I went onto xbox.com/name-your-game.com, filled out all of the correct information and never received the 25 character code in my email for me to install my game.

Smwutches · Jan 2, 2017

For help with that offer, you'll need to fill out the form on the bottom of the offer's FAQ - https://microsoft.promo.eprize.com/nameyourgame/faq.html

Smwutches

For help with that offer, you'll need to fill out the form on the bottom of the offer's FAQ - https://microsoft.promo.eprize.com/nameyourgame/faq.html

SingCongButas25

Are you sure that the bundle is for the name your game bundle? You already received a free gears of war code so I doubt there's a promotion code for another game to claim. Unless I missed the part where you still get a free code(25 digit code) aside from
the name your game process.

Misses Quinzel

Hey, LuckyStarfish26! If you received a bundle from a retailer, the code would be in the box you received your bundle in. We are not able to provide replacements for missing codes from retailer bundles. You will need to reach out to Best Buy to see if they
are able to replace the bundle for one with a Quantum Break code in it. If they are unable to assist you, you will need to purchase the game separately. Sorry to see any confusion surrounding this!

Smwutches

That form is the only way to contact the people running that offer. If it's been over 3 business days since you first filled it out you will need to try filling it out again.

Smwutches

For help with that offer, you'll need to fill out the form at the bottom of the offer's FAQ-microsoft.promo.eprize.com/.../faq.html

Unable to receive game code for name your game bundle console