Unable to reach Xbox call support.

Discus and support Unable to reach Xbox call support. in XBoX on Windows to solve the problem; Background: Having issues with trying to play Minecraft on my PS5. Says my PSN account is linked to a Microsoft account. I know mine isn’t attached and... Discussion in 'XBoX on Windows' started by Anonymous_197, Jan 30, 2023.

  1. Anonymous_197
    Anonymous_197 Guest

    Unable to reach Xbox call support.


    Background: Having issues with trying to play Minecraft on my PS5. Says my PSN account is linked to a Microsoft account. I know mine isn’t attached and so far I don’t know what’s been attached to my PSN account.

    I tried to contact PlayStation support twice, both agents I spoke with told me this falls under Microsoft’s jurisdiction as Minecraft is owned by them. Went to the support sight and went through the Xbox channel as this is a game related issue. Did trouble shooting to no success and have attempted multiple times over the past few days to request a call, yet every time I get ‘Unable to process your request’ or ‘Something went wrong, fixing now’.

    Is there an issue with UK call support, or have I done something wrong?

    :)
     
    Anonymous_197, Jan 30, 2023
    #1
  2. Mister Fitzer Win User

    Can't recover gamertag

    If you're unable to recover the Gamertag to your console, but that same login information is working on Xbox.com, then I suggest you call phone support for further assistance with the account. You can reach them at 800-4MY-XBOX.
  3. XBF Lance J Win User

    Como faço para pedir um reembolso? (Mod Translation: How do I ask for a refund?)

    Hey SidNowe,

    Thank you for reaching out. If you are unable to reach our support site, try giving us a call at
    0800 891 9835. Make sure to explain the situation to the representative. Hope this helps! :D
  4. XBF Crystal P Win User

    unauthorised charges

    Hi there Jobodinho,

    Thanks for reaching out! If unable to reach our customer support, please visit the site to request a call back. When you go to
    Contact Us
    to get it to request a callback follow these steps:

    • Step 1 ----select Xbox One
    • Step 2 ----select no thanks
    • Step 3-----select games
    • Step 4 ----select request a call from support

    Hope this helps.
  5. Zaim21 Win User

    Please use a different payment method

    I've been trying to consult Microsoft and trying to talk to their support but I was unable to contact any of them. I've tried emailing, calling and tried to reach out to their live chat but none of them worked.
  6. Maize Quaser Win User

    I bought a name change 3-4 days ago and it still has yet to change my gamertag.

    Unfortunately I'm unable to call Microsoft support as I am unable to make phone calls, is there any other ways to contact support? Ie an email?
Thema:

Unable to reach Xbox call support.

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