Unable to purchase Digital copy of Xbox One game with Microsoft Points

Discus and support Unable to purchase Digital copy of Xbox One game with Microsoft Points in XBoX Sales and Promo to solve the problem; As the title says, why am i unable to simply purchase a digital copy of a game with my microsoft points. Even if you can use them towards physical... Discussion in 'XBoX Sales and Promo' started by LengmanFrodo, Nov 5, 2017.

  1. LengmanFrodo
    LengmanFrodo Guest

    Unable to purchase Digital copy of Xbox One game with Microsoft Points


    As the title says, why am i unable to simply purchase a digital copy of a game with my microsoft points. Even if you can use them towards physical copies this doesnt help at all when it is unavailable on the store. Now my points are just sitting there.

    :)
     
    LengmanFrodo, Nov 5, 2017
    #1
  2. onyxishere
    onyxishere Guest
    Unable to buy skate 3 on xbox game store

    Sorry to hear that you're having issues with purchasing the game. The reason you are unable to purchase a digital copy of the game is because the game is not available digitally in Ireland.
     
    onyxishere, Nov 5, 2017
    #2
  3. HassanB
    HassanB Guest
    Can't purchase Empire Points because credit card info isn't registering correctly

    Hello,

    If your unable to purchase Microsoft Points to convert them to Empire Points, please try to get digital Microsoft Points. If you've already done the whole mess and for whatever reason your unable to get your cards to authorize that would be your last solution
    in order to actually get points onto your account and use in the game.

    There's 2 websites in the United States that allow you to purchase points digitally online, points purchased from these sites are e-mailed to you directly after paying.

    Amazon.com - 400, 800, 1200, 1600, 2400, 4000 Microsoft Points (Digital Delivery)

    Walmart.com - 1600 Microsoft Points (Digital Delivery), 4000
    Microsoft Points (Digital Delivery)

    You should be able to get a code from either of those sites and redeem them on your account and then convert them to Empire Points.
     
    HassanB, Nov 5, 2017
    #3
  4. Smwutches
    Smwutches Guest

    Unable to purchase Digital copy of Xbox One game with Microsoft Points

    Microsoft points were discontinued in 2013. If you're referring to currency on your Microsoft account balance, you'll want to contact support and speak to billing. 1-800-4my-xbox if you're in the US/Canada or Contact Us | Xbox Support
     
    Smwutches, Nov 6, 2017
    #4
  5. Smwutches Win User

    Unable to purchase Digital copy of Xbox One game with Microsoft Points

    Microsoft points were discontinued in 2013. If you're referring to currency on your Microsoft account balance, you'll want to contact support and speak to billing. 1-800-4my-xbox if you're in the US/Canada or http://support.xbox.com/contact-us
  6. onyxishere Win User

    Unable to buy skate 3 on xbox game store

    Sorry to hear that you're having issues with purchasing the game. The reason you are unable to purchase a digital copy of the game is because the game is not available digitally in Ireland.
  7. Half Fish Half Win User

    From Disk to Digital

    At one point I, too, decided to go full digital. As Smwutches said, there is no way to "convert" a disk copy to a digital license, but you could possibly sell your physical copies and use those funds to re-purchase digital copies.

    And if you're an Xbox Game Pass member you can get a discount on all Elder Scrolls Online purchases right now!
  8. HassanB Win User

    Can't purchase Empire Points because credit card info isn't registering correctly

    Hello,

    If your unable to purchase Microsoft Points to convert them to Empire Points, please try to get digital Microsoft Points. If you've already done the whole mess and for whatever reason your unable to get your cards to authorize that would be your last solution
    in order to actually get points onto your account and use in the game.

    There's 2 websites in the United States that allow you to purchase points digitally online, points purchased from these sites are e-mailed to you directly after paying.

    Amazon.com - 400, 800, 1200, 1600, 2400, 4000 Microsoft Points (Digital Delivery)

    Walmart.com - 1600 Microsoft Points (Digital Delivery), 4000
    Microsoft Points (Digital Delivery)

    You should be able to get a code from either of those sites and redeem them on your account and then convert them to Empire Points.
  9. Chandan2805 Win User

    Xbox one s all digital

    Hi.

    You need to purchase digital copy of games as physical copy won't work on Xbox One S All Digital console.
Thema:

Unable to purchase Digital copy of Xbox One game with Microsoft Points

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