Unable to purchase avatar props.

Discus and support Unable to purchase avatar props. in XBoX Games and Apps to solve the problem; I've been trying to purchase free avatar props on the Xbox One, but every time I click purchase, it comes u with the message 'Your account is unable to... Discussion in 'XBoX Games and Apps' started by JXL2001, Jul 22, 2016.

  1. JXL2001
    JXL2001 Guest

    Unable to purchase avatar props.


    I've been trying to purchase free avatar props on the Xbox One, but every time I click purchase, it comes u with the message 'Your account is unable to make this type of purchase on Xbo.com. Please complete this transaction from your Xbox.' but I am on my
    Xbox and i still says this. I don't know what's wrong.

    :)
     
    JXL2001, Jul 22, 2016
    #1
  2. Axewgamer73
    Axewgamer73 Guest
    Cannot but any avatar items

    Every single time I try to buy an avatar item (clothes, props, etc.) it says “Your account is unable to make this type of purchase on Xbox.com. Please complete this transaction from your Xbox.”

    The thing is, I’m on my original avatar app on MY XBOX, but the message is saying that apparently I’m using Xbox.com to make the purchase.

    Does any body know what’s up??
     
    Axewgamer73, Jul 22, 2016
    #2
  3. Rokutashi
    Rokutashi Guest
    Why do I need to use my credit card for purchase of avatar props?

    Hello! I have tried to purchase avatar props and avatar costumes from the Avatar Store via the Xbox One console and Xbox Avatars app on my Windows 10 laptop. I have Xbox currency, which I purchased via Xbox currency cards, on my account and would like to
    spend said currency on avatar items. However, I am not given an option to purchase avatar props with the Xbox currency; I am forced to use my credit card. Is there a way I can spend my Xbox currency on avatar items? Thank you for your time!
     
    Rokutashi, Jul 22, 2016
    #3
  4. Kaning Lamig25
    Kaning Lamig25 Guest

    Unable to purchase avatar props.

    Hello, JXL.

    This is a common error if you will buy an item specially avatar items that are free like the Overwatch free avatar prop on Xbox One that are originally released on Xbox 360. Unlike Back Compat that can be purchased now on Xbox One, except of course if you
    are using Microsoft points. These avatar props can only be purchased on Xbox 360 Market. If you have an Xbox 360 console. you may try to purchase it there.
     
    Kaning Lamig25, Jul 22, 2016
    #4
  5. K1NJO
    K1NJO Guest
    That answer did nothing to help. Overwatch wasn't even released on 360. How about a definite answer and quit with the guessing.
     
    K1NJO, Jul 25, 2016
    #5
  6. KristianGrey
    KristianGrey Guest
    Hey there K1NJO I replied to your post. Hope it clears everything out.

    Kaning Lamig25's reply is actually correct since Avatar props are being offered only on Xbox 360 Marketplace and if you're going to use a child account you'll need an Xbox 360 Console to use your Microsoft Money. Unable to purchase avatar props. :)
     
    KristianGrey, Nov 2, 2018
    #6
  7. K1NJO Win User

    Unable to purchase avatar props.

    That answer did nothing to help. Overwatch wasn't even released on 360. How about a definite answer and quit with the guessing.
  8. KristianGrey Win User

    Unable to purchase avatar props.

    Hey there K1NJO I replied to your post. Hope it clears everything out.

    Kaning Lamig25's reply is actually correct since Avatar props are being offered only on Xbox 360 Marketplace and if you're going to use a child account you'll need an Xbox 360 Console to use your Microsoft Money. :)
  9. Kaning Lamig25 Win User

    Unable to purchase avatar props.

    Hello, JXL.

    This is a common error if you will buy an item specially avatar items that are free like the Overwatch free avatar prop on Xbox One that are originally released on Xbox 360. Unlike Back Compat that can be purchased now on Xbox One, except of course if you
    are using Microsoft points. These avatar props can only be purchased on Xbox 360 Market. If you have an Xbox 360 console. you may try to purchase it there.
  10. DBurleson Win User

    downloads ender dragon and mincraft pets

  11. Kingfish Win User

    Please bring back Avatar Props on friends list

    Avatar Props: Yesterday I purchased a really cool motorbike prop. It appears in the Avatar Marketplace and when customizing the Avatar, however it will not appear anywhere else. It cost 400 credits. Frankly, selling items that do not function as expected
    (in this case, not at all) is fraud. See RICO Act. Two actions for XBOX: Either pull the dysfunctional prop(s) and refund the amount, or fix the issue. I definitely would prefer the latter. Thank you.
Thema:

Unable to purchase avatar props.

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