Unable to play games or use apps: Error code 0x87de0017

Discus and support Unable to play games or use apps: Error code 0x87de0017 in XBoX on Consoles to solve the problem; I am also having the issue. Ever since I got this xbox one I have had issues about every week or so. If this persists I might just go back to PS4.... Discussion in 'XBoX on Consoles' started by Aithriocht85, Dec 18, 2015.

  1. Aithriocht85
    Aithriocht85 Guest

    Unable to play games or use apps: Error code 0x87de0017


    I am also having the issue. Ever since I got this xbox one I have had issues about every week or so. If this persists I might just go back to PS4.

    :)
     
    Aithriocht85, Dec 18, 2015
    #1
  2. Dazerialus
    Dazerialus Guest
    Unable to play games or use apps: Error code 0x87de0017

    Installed Halo Reach from disc onto my Xbox One. It downloaded the game data from Live fine, but it didn't have any cover art, or a name. Also, it installed it into my "apps" section instead of my "games" section. So basically, I got a 7.2 GB blank box in
    the wrong category.
     
    Dazerialus, Dec 18, 2015
    #2
  3. Loutkun
    Loutkun Guest
    Unable to play games or use apps: Error code 0x87de0017

    Wasn't having ANY issues until I went on the store on the dashboard to buy a game and that's when all this unexplained nonsense began. I'm seeing messages here from yesterday that a support person said it'd be resolved within 24 hours. Is that confirmed
    or has it been pushed back?
     
    Loutkun, Dec 18, 2015
    #3
  4. splungerd
    splungerd Guest

    Unable to play games or use apps: Error code 0x87de0017

    I'm getting this too.

    I'm fully aware Xbox live is down yet again so trying to play GTA story mode is impossible as it throws me back to the dashboard saying 'try again in a while...'

    Yes I bought GTA V via the online store but no I should be able to play it if signed into the console without being told every 20'secs to authenticate the game... Surely if the console and XBL account are signed in (yes it's signed in, it just can't access
    whatever services are currently down) then it should at least let you play what you've purchased. Other digital download stores give you at least 24 hours grace to play games to take into account servers do go down from time to time.
     
    splungerd, Dec 17, 2015
    #4
  5. If your games are digital you need to have your console set as your home machine. Go to Settings and go 'offline'. Now you should be able to play your games in single-player until the outage is resolved.
     
    Obsessive Power, Dec 17, 2015
    #5
  6. I am not doing anything that should require online activity. I am simply watching a dvd, or trying to anyway.

    I am not even signed into my profile. I did stop this problem by completely removing my console's internet connection, but my point is that i shouldn't have to do that. Fair enough give me a msg to inform me of connection issues but don't send me the exact
    same msg every 20s and return me to the dashboard to do it, lol.

    That answer may help Splungered however.
     
    Phoenix Tails, Dec 17, 2015
    #6
  7. Jansen5
    Jansen5 Guest
    Just like yesterday. None of my games worked, it would load to the art screen and then kick me out saying I can't connect to Xbox. It did the same thing yesterday. What gives? Is xbox seriously being hacked again? The same hacker group pulled this stuff
    last year. You'd think Microsoft would have developed some advanced firewalls for their xbox live systems. Guess not then.
     
    Jansen5, Dec 18, 2015
    #7
  8. Darc Cognac
    Darc Cognac Guest

    Unable to play games or use apps: Error code 0x87de0017

    Yup, still having this issue..
     
    Darc Cognac, Dec 18, 2015
    #8
  9. RHINO SG
    RHINO SG Guest
    same here, cant download items... or user apps either.
     
    RHINO SG, Dec 18, 2015
    #9
  10. it's a new "feature(bug)" of the new xbox OS. it seems as though when xbox live core services start having problems the system doesn't like to launch games. if you have previously played that game before you can go into offline mode and then launch it. you
    won't be able to play online, but it's better than nothing.
     
    Fou Chapelier, Dec 18, 2015
    #10
  11. AFT BigPoppa
    AFT BigPoppa Guest
    Yup... IE seems to work fine, tho... but yeah, no Battlefront or any of the other dozen or so games will work online.
     
    AFT BigPoppa, Dec 18, 2015
    #11
  12. Hey everyone!

    Sorry to hear about the issue! This has been passed along to the appropriate teams who are currently working on getting this issue sorted. For more information, check out our Service Status page. We will
    make sure to provide an update as soon as one becomes available. Thank you for your patience!
     
    Mister Quimby, Dec 18, 2015
    #12
  13. Otsd4rv4
    Otsd4rv4 Guest

    Unable to play games or use apps: Error code 0x87de0017

    Unable to play any of the games I've downloaded. Message pops up say "We're having trouble connecting to Xbox.".
     
    Otsd4rv4, Dec 18, 2015
    #13
  14. Otsd4rv4
    Otsd4rv4 Guest
    Fallout 4 launched just fine...without needing to go into Offline mode. Yet GTA V when just going into story mode...the message keeps poppin up. Fallout 4 is on disc and GTA V is downloaded.
     
    Otsd4rv4, Dec 18, 2015
    #14
  15. Been like this every week my friend and is getting beyond a joke now!
     
    Fsa Mr TombShot, Dec 18, 2015
    #15
Thema:

Unable to play games or use apps: Error code 0x87de0017

Loading...
  1. Unable to play games or use apps: Error code 0x87de0017 - Similar Threads - Unable play games

  2. Was unable to get a refund for a gifted game that wasn't even played

    in XBoX on Windows
    Was unable to get a refund for a gifted game that wasn't even played: Gifted a friend a game not compatible with their Xbox. Tried to get a refund, denied because the game has been "played or consumed" it hasn't due to my friend not even being able to access it...
  3. I am suddenly unable to play my games on my second Xbox one console. All my games are...

    in XBoX Games and Apps
    I am suddenly unable to play my games on my second Xbox one console. All my games are...: I am suddenly unable to play my games on my second Xbox. There is a small triangle with an exclamation mark in the bottom right corner. Please help. d91237aa-2473-44c4-be88-6fe42b0b2a54
  4. Unable to play any game on my brand new xbox series s

    in XBoX Games and Apps
    Unable to play any game on my brand new xbox series s: I bought a brand new xbox series s a few days back with utmost excitement to be finally able to play my favourite titles only to realise that i can't play any. My xbox wont run a single game for...
  5. Unable to play multiplayer games.

    in XBoX Games and Apps
    Unable to play multiplayer games.: Whenever I attempt to load into a multiplayer game it gives me the message “The person who bought this needs to sign in” but not only did I buy these games I also redownload them in an attempt to...
  6. UNABLE TO PLAY ONLINE GAMES

    in XBoX Games and Apps
    UNABLE TO PLAY ONLINE GAMES: Hi. Im having issues when I want to play online games such as Forza horizon 5 the texas chain saw massacre. Keeps indicating verification of my profile with the servers is not available at the...
  7. Unable to play games with GamePass that require Xbox live sign in (PC) - We couldn't sign...

    in XBoX Accessibility
    Unable to play games with GamePass that require Xbox live sign in (PC) - We couldn't sign...: Any time I attempt to sign into a GamePass game, I am met with the error "We couldn't sign you in to Xbox Live (0x80070520)" I am able to sign into the Xbox app with my Xbox live account without...
  8. Xbox Game Pass PC - Unabled to connect to EA Play. EA has no support.

    in XBoX Games and Apps
    Xbox Game Pass PC - Unabled to connect to EA Play. EA has no support.: I bought XBOX game pass. Several EA games are on game pass. To play an EA game through game pass, we are required to download EA play and then launch the game through EA play. However, EA Play...
  9. Able to play most games but unable to play COD MW3

    in XBoX Games and Apps
    Able to play most games but unable to play COD MW3: For some reasons when someone is gamesharing with me I can play most of their games but when it comes to the call of duty modernwarefare III It tells me to pre order it when someone im...
  10. Bought a game, played and and unable to accelerate meaning cant play, cant find help in...

    in XBoX Games and Apps
    Bought a game, played and and unable to accelerate meaning cant play, cant find help in...: I bought mx atv legends and spend £36 on it. As soon as I opened it, I couldn’t accelerate meaning I couldn’t play the game, couldn’t change settings in game or find help online aswell. Requested...