Unable to play games on Xbox app using game pass, I get two different errors.

zachOH · Feb 23, 2022

I am able to download games on the Xbox app using the Xbox game pass, however when I try to launch the games I have downloaded only through Xbox game pass I am met with the error code 0x803F8001. I also get another error pictured here, I have two hard drives the WindowsApps folder is in my D drive, this says that it is trying to route through my C drive to find those files inside that folder. I am not sure which one of these two errors is more pressing or how to fix these errors so I will say what I have done in my vain attempt at fixing the problems I always run into when trying to use Microsoft's eldritch and abominable technology.

I have tried using windows powershell and various commands to fix this problem, they have not worked.

I have checked weather my Xbox account is linked to the Microsoft Store, which it is indeed linked to the microsoft store.

I have tried swapping the drives that my games are downloaded into.

I have tried uninstalling Microsoft Store, the Xbox app and Xbox game bar at least 3 times.

I have tried turning my pc fully off then back on again multiple times.

I have tried downloading 5+ games with game pass and I am unable to launch any of them, the only game I am able to launch is Minecraft which I purchased before I owned game pass.

:)

Georges C.

Hello, first it's a pleasure to be able to help you today.

My name is welcome to the community.

Hello zachOH, have you checked if you have the latest version of Windows installed, at 21H2, because recently came out the latest update to Windows 10 and 11.

See which version of Windows 10 you have

https://support.microsoft.com/en-us/windows/see...

Updates often seen as optional, Microsoft released major fixes this week, and make sure you have the Xbox Companion App installed.

If you haven't updated yet, click the link below, update and then make all subsequent security updates.

Download Windows 10

https://www.microsoft.com/en-us/software-downlo...

Download Windows 11

https://www.microsoft.com/en-us/software-downlo...

zachOH

Thank you for the reply,

I updated Windows but both errors are still present.

Rostom L

Hi there!

Please be informed that transferring game files from Steam to Game Pass is not possible and won't really work. They are two different platforms and have used different file system and licensing procedure. You must install your games directly from the Microsoft Store or Xbox app in order to play the game.

Akusan

I have the latest Windows 10 installed and also have the latest xbox app and microsoft store updated. I also tried using this link:

https://answers.microsoft.com/en-us...o-launch/0d589d64-c34f-4cf0-8502-4ff08c42f2bc

Still cannot play any game on game pass. I am able to play It Takes Two because it uses EA app though.

Please help

MaksymilianNowicki

I can normaly play EA games from game pass for example "Unravel Two" but I can't play games from game pass via xbox app. When i try to play game from game pass via only xbox app. I can't synchronize data and i have to log in, and then the xbox app shows me a code 0x89235107.

Unable to play games on Xbox app using game pass, I get two different errors.