Unable to play game I bought on PC that I bought on my Xbox

Discus and support Unable to play game I bought on PC that I bought on my Xbox in XBoX Games and Apps to solve the problem; Essentially, I bought Deep Rock Galactic on my Xbox series S. I had an active game pass subscription but I bought the game so I am able to play it... Discussion in 'XBoX Games and Apps' started by Tigertank5911, Oct 2, 2022.

  1. Unable to play game I bought on PC that I bought on my Xbox


    Essentially, I bought Deep Rock Galactic on my Xbox series S. I had an active game pass subscription but I bought the game so I am able to play it without game pass. As the game supports Xbox Play Anywhere (as shown in the game's description), I assumed that I would be able to play the game on my PC which I am trying to do. Note, my game pass ran out but I own the game (I have the receipt emailed to me).
    Unable to play game I bought on PC that I bought on my Xbox [​IMG]


    However, when I try to launch the game, it gives me this error which is confusing as I do in fact own the game and am signed into the MS store.


    Unable to play game I bought on PC that I bought on my Xbox [​IMG]


    Could someone help me out please Unable to play game I bought on PC that I bought on my Xbox :)

    :)
     
    Tigertank5911, Oct 2, 2022
    #1
  2. Tigertank5911 Win User

    Unable to play game I bought on PC that I bought on my Xbox

    Hey thank you for responding. I have tried everything in the comment that you mentioned but for some reason it is not working. My gamepass subscription has also recently stopped and the game appears unowned in the MS store. Any ideas on why this might be>
  3. Tigertank5911 Win User

    Unable to play game I bought on PC that I bought on my Xbox

    I have it sorted now :) ty for all your help
  4. Georges C. Win User

    Unable to play game I bought on PC that I bought on my Xbox

    Hello, first it's a pleasure to be able to help you today.

    My name is welcome to the community.

    Hello Tigertank5911, I did a little research on the error that appears to you when trying to start the game, and found this response from other colleagues in the community.

    https://answers.microsoft.com/en-us/xbox/forum/...
  5. Leemur60 Win User

    Unable to play a game I bought

    Hi MrYaMaGa

    It sounds like it is still trying to run the Game Pass copy. I hade the same issue with Forza Horizon 4. Uninstall the game, reboot the console then go to My Games > Ready to Install and redownload/install the purchased game.
  6. MrYaMaGa Win User

    Unable to play a game I bought

    I will try this as soon as I get home. Thank you for the help.
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Unable to play game I bought on PC that I bought on my Xbox

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