Unable to play Forza Horizon 4 after purchasing Ultimate Edition Bundle

OMIN0US V1PER · Feb 10, 2020

I purchased the Ultimate edition bundle and ever since buying it I am unable to play the game. I got the bundle refunded hoping that would maybe fix the issue. As of now I am still unable to play the game. The game has also stopped showing up in my searches
and I am unable to uninstall or modify the folder containing Forza.I am though able to attempt to launch it from the microsoft store if I search for the game. Here are the details from the event viewer regarding the crash:

Fault bucket 2081803544505028902, type 5

Event Name: MoAppHang

Response: Not available

Cab Id: 0

Problem signature:

P1: Microsoft.SunriseBaseGame_1.383.263.2_x64__8wekyb3d8bbwe

P2: praid:SunriseReleaseFinal

P3: 0.0.0.0

P4: 00000000

P5: 07c1

P6: 4194304

P7:

P8:

P9:

P10:

Attached files:

\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WERBF2A.tmp.WERInternalMetadata.xml

\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WERBF3A.tmp.xml

\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WERBF49.tmp.csv

\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WERBF59.tmp.txt

These files may be available here:

\\?\C:\ProgramData\Microsoft\Windows\WER\ReportArchive\AppHang_Microsoft.Sunris_8f3cb8c7b60c7704a9914fb6c4b89325e1d8350_1d85d6a8_7e625d32-1b9a-492a-bdd9-59cd7ca0f80a

Analysis symbol:

Rechecking for solution: 0

Report Id: 1c854429-c54b-4de3-bb34-511e183b9140

Report Status: 268435456

Hashed bucket: b2cd220f3b99ea4f0ce40d4b3a5f1126

Cab Guid: 0

The program ForzaHorizon4.exe version 0.0.0.0 stopped interacting with Windows and was closed. To see if more information about the problem is available, check the problem history in the Security and Maintenance control panel.

Process ID: 3e68

Start Time: 01d5e0534c2557f2

Termination Time: 4294967295

Application Path: E:\WindowsApps\Microsoft.SunriseBaseGame_1.383.263.2_x64__8wekyb3d8bbwe\ForzaHorizon4.exe

Report Id: 1c854429-c54b-4de3-bb34-511e183b9140

Faulting package full name: Microsoft.SunriseBaseGame_1.383.263.2_x64__8wekyb3d8bbwe

Faulting package-relative application ID: SunriseReleaseFinal

Hang type: Activation

:)

Rybolisk

Thank you for the advice, I would have probably chosen completely different categories in this kind of situation.

So I have contacted the support and I've been told that https://www.microsoft.com/en-us/p/forza-horizon-4-and-forza-horizon-3-ultimate-editions-bundle/9pf3f4cc0vlg is NOT in fact a bundle of "Forza Horizon 4 Ultimate" and "Forza Horizon 3 Ultimate", but
only a package of these two games and their DLCs that at the time were same as the Ultimate Editions. So any changes and future DLCs included with the Ultimate Edition are not included, as it is in fact not the Ultimate Edition. Whether this is an oversight
or intentional is hard to say, but it surely is confusing!

Thanks again and I hope that the paragraph above will be helpful to others that are similarly confused as I was.

StarvnMarvn

i found a code on (modremoved) and there’s a bundle with the ultimate edition for forza horizon 3 and 4. if i bought the bundle and redeemed it would i get both of the expansions for fh3? thanks

StuartATrueRed

Forza Horizon 4 Ultimate Edition is not included in Game Pass Ultimate. Only the standard edition of the game is included. If you want to play the add-ons as well, then you will have to purchase them.

RAGINGDIDDY

2 things I would try.

1. Clearing your cache.

2. Going into settings and storage and uninstall from there.

If they don't work then please follow this link and chat to someone to get you on your way 👇

https://beta.support.xbox.com/

Wishcatcher

Hi,

Sorry for that issue, as you have already all updates, please contact their own support https://support.forzamotorsport.net/

Regards

Unable to play Forza Horizon 4 after purchasing Ultimate Edition Bundle