Unable to play EA games due to old account

Discus and support Unable to play EA games due to old account in XBoX Accessibility to solve the problem; Hello, So long story short I'm using me and my Brothers Xbox. He hasn't really played in years and I've been playing much more recently. After getting... Discussion in 'XBoX Accessibility' started by Dea7hShadow64, Dec 29, 2021.

  1. Unable to play EA games due to old account


    Hello,

    So long story short I'm using me and my Brothers Xbox. He hasn't really played in years and I've been playing much more recently. After getting game pass I noticed I am unable to play any EA games as it says the password has expired and I need to reset the password...

    Wouldn't be a problem but the account my brother linked is super old, in his words "Loooord, I haven't touched that email in a f eternity" lol

    He said he does not remember the passwords and that he does not have any backups setup for the email.

    Is there anything I can do to unlink this account from the Xbox and use a new one? I tried calling support who said to call EA and after going through EAs site it said to call Xbox...

    Thanks!

    :)
     
    Dea7hShadow64, Dec 29, 2021
    #1
  2. Farscape247 Win User

    Unable to play EA games due to old account

    only ea can unlink it, but there is another way to get in and unlink.

    head over to https://www.ea.com/

    click sign in then select the xbox logo and sign in with your xbox live account, here you can then unlink the ea account
  3. Farscape247 Win User

    Unable to play EA games due to old account

    for your information you cannot unlink ea from the microsoft side.
  4. Georges C. Win User

    Unable to play EA games due to old account

    Hello, first it's a pleasure to be able to help you today.

    My name is welcome to the community.

    Hello Dea7hShadow64, by its description your brother does not have access to the Microsot account you use on Xbox, but if he knows the email can try to recover the account through the form below.

    https://account.live.com/acsr

    Help with the Microsoft account recovery form

    https://support.microsoft.com/en-us/account-bil...

    This is because only the account owner can link or unlink accesses from other developers.
  5. Yezzmina Win User

    EA Says that im not old enough

    EA uses their own service you log in with to access EA games. It uses that age to determine if you are old enough to play their games. Issues are common with children under 13 playing battlefield. Basically the answer is the same, you cant change the age
    on the EA account. you need to make a new one there that's old enough and associate the new account with your gamertag.
  6. sevendead Win User

    Help with Origin

    Origin Accounts are the same as the old EA Accounts. If you already had an EA account then you just need to log into Origin (software, game,or website) with your old EA creditials. EA support might be able to merge accounts, they merged my old BF2 account
    into my EA account a long while back.
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Unable to play EA games due to old account

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