Unable to play disc

Discus and support Unable to play disc in XBoX on Consoles to solve the problem; Hi there, I recently bought a used game which I immediately started playing when I got home from the shops and everything was fine. A couple of days... Discussion in 'XBoX on Consoles' started by katiecakee, Jan 8, 2016.

  1. katiecakee
    katiecakee Guest

    Unable to play disc


    Hi there,

    I recently bought a used game which I immediately started playing when I got home from the shops and everything was fine. A couple of days later my xbox 360 isn't reading it; it just comes up with 'play game' with no picture on it whatsoever. When I press
    it to play it signs me out of xbox live and then signs me straight back in and back to the dashboard. Every now and then it would come up disc unrecognisable as well.

    Now, I've tried cleaning it, turning my console on/off, resetting and testing the wireless settings, and other games work. I just don't understand what's going on as it was working perfectly fine the other day.

    Any help would be great, thank you!

    :)
     
    katiecakee, Jan 8, 2016
    #1
  2. Sorry, we are unable to play this disc.

    Damnit.
     
    billybobjoe1881, Jan 8, 2016
    #2
  3. otisthered
    otisthered Guest
    Sorry, we are unable to play this disc.

    I have not... I would return the console to wherever you bought it and get another one.
     
    otisthered, Jan 8, 2016
    #3
  4. StoobieDoo
    StoobieDoo Guest

    Unable to play disc

    By cleaning it, Have you tried cleaning the disc and/or checking the disc for scratches?

    Sometimes when you purchase pre-ordered games, it can take a while for the scratches/smudges to take effect in your console. I recommend checking the game thoroughly.

    Also, If at all possible, Check your console for dust, If dust gets into the fan it can reduce your performance, I had this with mine a while back.
     
    StoobieDoo, Jan 14, 2016
    #4
  5. Irixion
    Irixion Guest
    Try installing your game. If it installs, the disc is fine. If it doesn't, return the disc.
     
    Irixion, Oct 31, 2018
    #5
  6. StoobieDoo Win User

    Unable to play disc

    By cleaning it, Have you tried cleaning the disc and/or checking the disc for scratches?

    Sometimes when you purchase pre-ordered games, it can take a while for the scratches/smudges to take effect in your console. I recommend checking the game thoroughly.

    Also, If at all possible, Check your console for dust, If dust gets into the fan it can reduce your performance, I had this with mine a while back.
  7. Irixion Win User

    Unable to play disc

    Try installing your game. If it installs, the disc is fine. If it doesn't, return the disc.
  8. Mister Gwyther Win User

    Game I Just Opened Doesn't Play On My Xbox Slim?

    Are you unable to play any game disc, or just this one? Can you borrow a disc that you know works (friends?) and try that.
  9. ElectroFlying Win User

    0.5 mbps internet needed to run xbox one

    By 'unable to use it.' Does that mean not being able to play disc based campaign games as well?
  10. Buick350X Win User

    Disc is unreadable

    same happened to allot with Ghost, it was going towards bad disc drive unable to read these newer game that are beyond full disc. as they could play it on other xboxes.
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Unable to play disc

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