unable to open xbox app since installing gaming services

jordan raine · Feb 25, 2023

I feel i have tried everything that i have been told to uninstall this gaming services (which doesnt seem to be working as it still isnt uninstalled) and because of this i cant seem to get my xbox app opened at all. I have now been on this problem for about a good 2 hours with no progress at all. I have unistalled the xbox app and reinstalled it again that hasnt worked and i have done the basics of restarting the pc and stuff incase there was any type of update it may needed to do and still nothing. Can anyone help me out with this.

:)

Dericka

Hi, I'm , an Independent advisor and I can surely help you.

Don't worry we will work on this together. Can you please try to do the steps on this link?

https://support.microsoft.com/en-us/windows/usi...

Then please restart your PC and try it again. Thanks!

Richard Kerslake

Gaming services is not showing in the installed apps, and the gaming services is not listed in the services,

The folder was present so I deleted the accounts and cache folders and tried the Xbox app again but I was unable to download gaming services still.

L4c3rd4

Try this then, since they're installed, you will uninstall it via powershell and then open the Xbox app and it will ask you to install it again automatically within the app, ok?

In the windows search bar type Powershell > Right click and select open as administrator > Type the command: "get-appxpackage Microsoft.GamingServices | remove-Appxpackage –allusers" > Wait for the process to finish and then restart the PC, then open your Xbox gamepass app, it will ask you to install the gaming services again, install it and try again.

Haha Im Starr

Hello, I have the same issues as Joseph and I have been following a discussion on how to fix gaming services as well. https://answers.microsoft.com/en-us...services/31596138-5437-42c4-b2d1-bc5e6c6d58d8 this is the link. The solution I was following was the first reply from Lucas.

I believe in the 8th step, in deleting all the temp files, there seems to be one .sys file that cannot be deleted because another application is using it. (shown here).

I have tried to close as much applications that I could like Discord, Chrome, all game launchers, iTunes, and even software like iCue and Logitech G Hub. I know for sure I have not closed MSI Dragon Center because I do not like to force quit that, other than that it still is in use and I cannot delete it, which I believe is the source of the problem here

WattyNuela

Hello Joseph, this is Manuela!. I'm an Independent Advisor and community user like you ready to assist with this

I'm sorry to hear you're experiencing this unexpected situation with Gaming services.
May I know if you're not able to see a notification in the bottom when you open the Xbox app in your PC?

If maybe that's not possible, may I know if you're able to download apps or games directly from the Microsoft store?

unable to open xbox app since installing gaming services