Unable to log into Xbox online, showing error code

Discus and support Unable to log into Xbox online, showing error code in XBoX Accessibility to solve the problem; Showing this screen, before that was flicking off game during loading, help anybody please. Many thanks. 0251d384-cdff-4162-8ed3-dfc30e83a05e Discussion in 'XBoX Accessibility' started by . :....., May 8, 2024.

  1. . :.....
    . :..... Guest

    Unable to log into Xbox online, showing error code


    Showing this screen, before that was flicking off game during loading, help anybody please. Many thanks.

    :)
     
    . :....., May 8, 2024
    #1
  2. Sodangidni Win User

    Unable to log into Xbox online, showing error code

    Hello!. I'm Arturo, a community user like you, and I'll be glad to provide assistance with your inquiry today.

    However, I find it appropriate to ask some questions:

    — Do you have this issue on PC, phone, or where?

    — What's the error code you're getting? I appreciate it if you could share a screenshot of it or copy and paste the error code because at the moment, no picture was attached.

    Note: Make sure to hide personal information, including your gamertag and email address.

    — What potential solutions have you tried to fix this issue?
    Please describe each one.

    I'll look forward to hearing your answers.

    Regards,

    Arturo.
  3. [MSFT] Aaron Win User

    When opening the xbox app it says connecting and does not stop,and when i close the window it says "we cant sign you i right now" error 0x40b

    Hey again, guys! If you're getting this error and are unable to log into www.xbox.com, please contact our support team for this. You will likely need to be send to our tier 3 global escalation support department. Please let them the error code you are
    receiving and that you are unable to log into the website.
  4. Low Quality Win User

    [Error] 80151909 - Please Help

    I got the same problem. Downloaded the update this morning.

    Played fine after that for most of the day, several times.

    Only just tried to log in within the last hour .... and unable to with same error code as this topic.

    Every profile/gamertag on the same console , also cannot log in at the moment either.

    But I was able to log in and play online for most of the day , until recently.

    The update didn't show anything like change to the terms of service or agreeing to something new. So doubt it's a fault on our end.

    My internet also seems to be working fine on every other device.
  5. XBF Leo G Win User

    Something went wrong There is a problem with your Microsoft account. To fix this, sign in to account.live.com from a browser.

    Hello jonathan,

    Thanks for posting on the Xbox forums. We understand that you are unable to log in to your account when you are playing Halo: The Master Chief Collection. Do you get an error message or error code when you log in to the
    Microsoft account website on a web browser? Does an error code appear with the error message? Be sure to let us know the results
    jonathan!
  6. Jayhab4real Win User

    Error 0xCFFFF82B when logging into my account

    Hi, lots of reports of users being unable to play their purchased content, but not necessarily with the error code you have.

    You'll probably want to log a fault with xbox/MS support directly.
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Unable to log into Xbox online, showing error code

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