Unable to log into Microsoft Account on Minecraft.

ItaAL · Dec 11, 2022

“Cannot log into Microsoft account on the Minecraft launcher as I keep getting the message "You're not connected to the internet," even though I am. I went into the Gaming settings and found that server connectivity is being blocked. I tried every solution on the help page, and the fix button (and restarting) did not work either. I am on ethernet if that has something to do with it.

:)

Nkosana23

Hi. My name is Brilliant, an independent advisor, happy to assist you today.

I’m sorry to hear that you’re having trouble accessing Minecraft after migrating your Mojang account to Microsoft. Here are some possible solutions that might help:
1. Check if you’re logging in with the correct account: Make sure that you’re logging in with the same Microsoft account you used to migrate your Mojang account. If you’re still unable to access the game, try logging out of all accounts and then logging back in with your Microsoft account.

2. Report the issue to Minecraft Help Center: If you’re still unable to access the game, you can report the issue directly to Minecraft Help Center.

I hope this helps.

Ronnieee

If this is the case, I would already advised to open Xbox Live ports from your network so that you will have full connection to Xbox Live.

You can refer to this as guide:

https://support.xbox.com/en-US/help/hardware-ne...

ItaAL

Tried everything on that page too, nothing worked. One thing I forgot to mention though: in the Xbox networking section of the Settings, it initially lists both the NAT Type and Server connectivity as blocked. However when I click fix it and then check again, the NAT Type is no longer blocked, it then says Moderate. Though Server connectivity is still blocked, and when I restart my computer NAT Type goes back to being blocked.

Ronnieee

Hi there! This is Ronnie, an independent adviser.

Nice to meet you and I hope you are having a great day!

I understand you need help on connecting to Xbox Live through PC.

This is mostly related to the router or a problem with the network.

You may want to check and do some steps from this link to try and fix this:

https://support.xbox.com/en-US/help/hardware-ne...

Hope that helps!

Georges C.

Hello, first it's a pleasure to be able to help you today.

My name is welcome to the community

Hello Ghfghf, have you done the migration from Minecraft account to Microsoft, if yes, was it the Microsoft account that you log in and you are unable to play Minecraft?

If you can give more details.

Unable to log into Microsoft Account on Minecraft.