Unable to log back in to my Microsoft account on Minecraft

Hi. My name is Brilliant, an independent advisor, happy to assist you today.

I’m sorry to hear that you’re having trouble accessing Minecraft after migrating your Mojang account to Microsoft. Here are some possible solutions that might help:
1. Check if you’re logging in with the correct account: Make sure that you’re logging in with the same Microsoft account you used to migrate your Mojang account. If you’re still unable to access the game, try logging out of all accounts and then logging back in with your Microsoft account.

2. Report the issue to Minecraft Help Center: If you’re still unable to access the game, you can report the issue directly to Minecraft Help Center.

I hope this helps.

Hello, first it's a pleasure to be able to help you today.

My name is welcome to the community

Hello Ghfghf, have you done the migration from Minecraft account to Microsoft, if yes, was it the Microsoft account that you log in and you are unable to play Minecraft?

If you can give more details.

Hi Lucas,

So the email that used to be used to log into minecraft has a microsoft account. When I log in to the microsoft account specifically, I'm not sure if the account has been migrated. Like I said, I can't figure out how to log into an account to download minecraft.

Honestly, maybe the account was migrated but to a stolen microsoft account? If that was the case, how would I get my game back?

No, my account was created long before even considering buying Minecraft and when trying to log in there (that is, to account the game was purchased on) i'm prompted to log in to Microsoft account which I do not have access to. I have already sent out a recovery request but it was unable to verify me as the original owner of that account.

I tried to log in to my Minecraft account by Mojang login and failed. So I checked my Yahoo mail and noticed I migrated my Minecraft account to Microsoft login, I completely forgot why I did that! Now I can't log in back to my Minecraft because I don't remember the outlook mail I logged. How can I migrate it back? I tried to get the security key but the system is unable to authenticate. If there is no plan to migrate back to Mojang login, how can I get my refund back? I bought the redemption card from the kiosk back in 2017.

p.s. It's new account I made.

"I tried to log in to my Minecraft account by Mojang login and failed. So I checked my Yahoo mail and noticed I migrated my Minecraft account to Microsoft login, I completely forgot why I did that!":

It started being made a requirement so thats probably why.

"How can I migrate it back?":

You cant as far as im aware.

"If there is no plan to migrate back to Mojang login, how can I get my refund back? I bought the redemption card from the kiosk back in 2017":

Odds are you probably cant and if you could it would probably have to be the kiosk company that would refund you since thats where it was purchased originally.