Unable to launch games or games crashing on Xbox for PC Ap

Thx4Biscuit · Feb 9, 2020

I've just built a new gaming PC and I am no longer able to keep a game running from the Xbox app on Windows 10 for more than 30 seconds. I've been testing with Forza 4 and Slay the Spire. For Forza, I get a splash screen with a logo that goes away after
a minute and the game never launches. For Slay the Spire, the game will launch, stay open for about 30 seconds, then crash to desktop with no error. I've tried disabling all the MSI and Radeon software before launching, I've reinstalled the Gaming Experience
app, repaired and reset the Xbox app, same issues. Pretty frustrating. If I can't get this working there's no reason to keep this subscription.

I've scoured the internet and tried everything I can find but I'm still at a loss. Appreciate any help.

Thanks.

:)

Thx4Biscuit

That was a promising lead. It did say Teredo unable to qualify. I hit the Fix It button and now the NAT type is showing as open and Teredo is connected, but unfortunately I have the same issue.

I followed everything from this site to no avail: https://beta.support.xbox.com/help/Hardware-Network/connect-network/troubleshoot-party-chat

PalmettoBling

So that is similar behavior I would get if I tried to play Game Pass games that I do not own while offline. Can you go to Settings > Gaming > Xbox Networking and let us know what it says there? I'm willing to be it'll say Teredo was unable to resolve
or the server is disconnected. Let us know and we can figure out what to do from there.

Thx4Biscuit

I was able to install and play Roblox with no issues. Seems to be isolated to Game Pass games.

Thx4Biscuit

As a follow up to this, I did an in-place reinstall of Windows 10 as well. Now the games just crash faster

PalmettoBling

I haven't seen the "Fix" actually fixing or working. I would also try a full shut down. Like shut down, let it sit, unplug it for 30 seconds, plug it back in power it up, and then try again.

Now, if it still shows Teredo issues when you boot up, there is another solution. Teredo is basically allowing IPv6 functionality over an IPv4 network. If you followed those steps in the "Troubleshooting Party Chat" page, and still have the issue, then
you can configure your local network to assign IPv6 addresses, and if the issue persists then, call your ISP and see if they can assign you an IPv6 network. Please note that not all ISPs will do this, and not all home networking gear is capable of assigning
IPv6 addresses, either, so it won't always work.

Let me know if you're stuck on any of those steps and I'll try to help!

Unable to launch games or games crashing on Xbox for PC Ap