Unable to launch cloud gaming with current account

Discus and support Unable to launch cloud gaming with current account in XBoX Games and Apps to solve the problem; Under my primary gamer tag/account cloud gaming fails to launch from all devices, whether it is Xbox/pc/phone. If my friend logs in with his account on... Discussion in 'XBoX Games and Apps' started by Slavka343, Nov 2, 2022.

  1. Slavka343
    Slavka343 Guest

    Unable to launch cloud gaming with current account


    Under my primary gamer tag/account cloud gaming fails to launch from all devices, whether it is Xbox/pc/phone. If my friend logs in with his account on any of the my devices, he has no issues launching cloud games. I have tried troubleshooting every aspect it seems, but it looks like it’s something to do with my account, as anyone else that logs in can access cloud gaming on any of my device.

    :)
     
    Slavka343, Nov 2, 2022
    #1
  2. Dérek Augusto Win User

    Unable to launch cloud gaming with current account

    Hello!

    My name is Dérek, I'm an independent platform consultant and I'm grateful for the opportunity to help you.

    Slavka343, Could you explain to me what happens when I try to play a game through xcloud?

    And what games did you test?

    https://account.microsoft.com/services/

    See your subscription here, what is the subscription title and what active date?

    I remain at your disposal if you have any further questions.
  3. SwordofWhedon Win User

    Child AccountSignon Issue on Meta Quest 3 Xbox App

    as cloud gaming is currently restricted to the master account, Therin lies the issue

    The lines for cloud play are already long. Sometimes I have to wait 15-30 minutes as a paying subscriber, and the people trying to play Fortnite on the free servers are waiting as long is four hours

    as I said it's currently invader which means it is in testing and not a fully launched product
  4. MissEdi Win User

    I too am having trouble loading the Daily Challenge Crossword. The ads and other games are loading.

    Hey there, VTGina!

    Are you currently unable to load a specific map for this game mode, or are you unable to launch the game mode all together? Also, have you tried reinstalling this game and resetting your network equipment?
  5. Not Derek ....seriou Win User

    Tried playing on cloud gaming for iOS and its not working tried restarting everything nothings working tried different internet any ideas

    It’s 12:30 am here and I’m still unable to launch the Xbox cloud gaming app as well. Starting to see many people post online with same problem and no answers yet…:/
  6. kyle_m4496 Win User

    Why won’t the xbox store and cloud gaming work

    Hey! There is currently an outage affecting Xbox Cloud Gaming and the Xbox Store. You may be unable to access the store and may have trouble starting cloud games or be unexpectedly disconnected from a game after it begins. This is currently being investigated.

    You can check the status of Xbox Network services here: https://support.xbox.com/xbox-live-status
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Unable to launch cloud gaming with current account

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