Unable to install games with Xbox Game Pass Ultimate for PC

Discus and support Unable to install games with Xbox Game Pass Ultimate for PC in XBoX on Windows to solve the problem; Hello, I recently purchased Xbox Game Pass Ultimate for PC, but I am having difficulty installing games from either the Xbox app or the Microsoft... Discussion in 'XBoX on Windows' started by Frappocalypse, Jan 2, 2020.

  1. Frappocalypse
    Frappocalypse Guest

    Unable to install games with Xbox Game Pass Ultimate for PC


    Hello,

    I recently purchased Xbox Game Pass Ultimate for PC, but I am having difficulty installing games from either the Xbox app or the Microsoft Store app. I am getting the error '0x803F8001' when attempting to install an app, which occurs immediately after the
    'Acquiring License...' step. I managed to install Sea of Thieves the first day I had Xbox Game Pass, but now if I try to install Forza Horizons 4 or Halo Master Chief Collection it results in the error outlined.

    I have tried:

    • Logging in and out
    • Using Xbox app or Microsoft Store app
    • Running wsreset
    • Resetting the Microsoft Store app in Settings > Apps > Microsoft Store > Advanced Options > Reset
    • Reinstall Gaming Services (removed via PowerShell, and reinstalled using Microsoft Store)
    • Repair Xbox app (Settings > Apps > Xbox> Advanced Options > Repair)
    • Swapping to US region (I purchased Game Pass in Ireland, which is the region I usually use)
    • And of course restarting
    I'm running Windows 10 Professional on the latest version of Windows (according to Windows update) 1909 (OS build 18363.535).

    Any help would be greatly appreciated.

    :)
     
    Frappocalypse, Jan 2, 2020
    #1
  2. Bren_rods03 Win User

    Can't install certain games on Xbox Gamepass

    cant install your game on game pass? try these instructions: goto gamepass on pc then find game pass with video then go down and u will see the purchasing orders they are xbox game pass and gamepass ultimate if u want to play ur game then order the ultimate version it unlocks all games complete the order and try to install ur game
  3. GateByte Win User

    game pass

    You don’t need an Xbox to use Game Pass for PC. You can find info on the subject here: https://www.xbox.com/en-CA/xbox-game-pass/pc-games

    What you would probably want is game pass for PC, not game pass ultimate if you’re just using it for PC.

    Basically, just a Windows PC with the Xbox app installed.
  4. XBF Leo G Win User

    I Have Ultimate Gamepass but Can't Download Games on My PC

    Hello Crazy Cat Swag,

    Thank you for posting on the Xbox forums. We understand that you are unable to download any Xbox Game Pass games to your computer due to your computer not detecting your subscription. We have a support article that provides

    troubleshooting for game installations on Windows 10    . The Xbox Game Pass Ultimate includes access to Xbox Game Pass games on both console and PC. You should be able to install Xbox Game Pass games to your computer if your

    Xbox Game Pass Ultimate subscription is active    . Go ahead and try some of the steps in the article, and be sure to let us know the results Crazy Cat Swag!
  5. Carl Palmblad Win User

    xBox Game Pass Ultimate installed under wrong account

    Would this also hold true for PC version of Game Pass Ultimate? My son already had the Gold Pass on his console. I had just purchased him a Gaming PC and Best Buy suggested the Game Pass Ultimate. I ran into the current problem while trying to install on the PC.
  6. XBF Leo G Win User

    my son to upgrade ultimate game pass- I cancelled it and now xbox live wont work

    Hello dannyheaton,

    Thank you for posting on the Xbox forums. We understand that you canceled Xbox Game Pass Ultimate and now your son is unable to use Xbox Live Gold.

    Xbox Game Pass Ultimate     is three different subscriptions in one. It includes Xbox Live Gold, Xbox Game Pass and Xbox Game Pass for PC. If you cancel Xbox Game Pass Ultimate, you lose access to all three of these subscriptions. That is why your son is unable
    to use Xbox Live Gold features.

    Generally, users will upgrade their Xbox Live Gold subscription to Xbox Game Pass Ultimate. This will convert your Xbox Live Gold time to Xbox Game Pass Ultimate time. If you cancel Xbox Game Pass Ultimate after upgrading, you must

    purchase an Xbox Live Gold subscription     in order to continue using online features for your console. We hope this information helps
    dannyheaton!
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Unable to install games with Xbox Game Pass Ultimate for PC

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