Unable to install Games Pass games via XBox or Microsoft Store

Erik Hogan · Apr 28, 2023

On Microsoft store app:

- It simply sits there, on "pending", nothing happening, no errors or anything. Other apps (eg Netflix) download just fine, the problem seems to be specific to games pass games like Doom 2.

On the XBox App:

- Every time, it says "Download gaming services". It instantly says "gaming services just got downloaded" but doesn't allow me to play the game. "Installing gaming services" does not disappear.

I have tried uninstalling and reinstalling games services via Powershell and then restarting as suggested elsewhere, that does not work.

I tried to attach images to this post but got the error "File(s) failed to upload."

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Edit: I don't exactly know how, but I got it working after managing to set D:\ as the default install location. I'm not entirely sure if there was enough space on C:\, it could have also been a complication to do with D:\ itself (I had recently done a factory reinstall which left some of my D:\ owned by the account on the old install).

:)

TheBodys

I have tried installing via the Minecraft websites installer, but it says "error continue in Microsoft store". It then still installs with Xbox game pass.

Kimmy_24

Hi, I hope you're doing well and safe out there. I'm an Independent Advisor and I’m happy to help you today.

Just to confirm, can you now install your games through MS store app? If you still need assistance, feel free to ask them here.

Thank you!

METIU S

Hello, your fix didn't work. The game was purchased normally, not through game pass. I tried to install the game via xbox app and microsoft store but the error is the same.

XxTEELBOYxX

Sea of Thieves is also on the Xbox Game Pass app on Windows as well, just in case you are bot getting the option to install the game on your computer via the microsoft store.

Kimmy_24

Just to confirm, you're unable to install it on Xbox app and MS store? Are you playing the game through the game pass?

Unable to install Games Pass games via XBox or Microsoft Store